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AllieLang-95b6c's avatar
AllieLang-95b6c
Community Member
4 years ago

Error Adding PowePoint File

Hello,

I'm trying to add a PowerPoint file as a multimedia attachment, I haven't had issues in the past with adding them but now I'm receiving an error. The file I'm adding has some embedded PDF's on the slides which I think may be causing the error. Has anyone encountered this error before? And if yes, is there a way to fix it to allow me to add this resource?

Thanks!

  • Hi Allie, sorry to hear that you have problems uploading a Powerpoint presentation into the Attachment block. Can you send us a screenshot of the error message that you are getting? Also, can you upload other Powerpoint files that don't have a PDF embedded into it?

  • Hi! I'm having an error message too when I use the Attachment Block. This is new. I always used this with no problem. In my case, it happens with any file type I try to upload (pdf, doc, zip etc.). Here is my print screen with the error message.

  • Hi Rodrigo! Thanks for working through this in your case with my teammate, Rowie. We're here if you need anything else!