Forum Discussion

RekhaMohanty-5c's avatar
RekhaMohanty-5c
Community Member
1 year ago

Error displayed: Cannot access the Question banks

HI, an error (as in the attached screenshot) is displayed when trying to access any of the questions banks in RISE 360. I could access it just an hour ago but now I cant access it. Am urgently req...
rise 360
StevenBenassi's avatar
StevenBenassi
Staff
1 year ago

Hi Rekha!

Sorry to hear you've run into this setback!

I'm happy to share we just released a new update for Rise 360! This update fixes the issue where a 'something went wrong' message appears when working with Question Banks. There's nothing to install for web apps. New features and fixes are immediately available!

Please let me know if you have any questions about this update or the issue you reported!

RuthMahoney-267's avatar
RuthMahoney-267
Community Member
17 days ago

Any reason I am getting this message and cannot add my questions from the question bank. Any advice of what to do to fix this would be helpful I need to complete and publish my lesson today.

Thanks

  • LesleyMizer's avatar
    LesleyMizer
    Community Member
    16 days ago

    I had the same issue. I didn't have any test banks in my private folder. Once I moved a test bank to my private folder, I could draw questions from test banks. Hope this helps.