Forum Discussion
Error exporting translation file (Word)
Hi all,
me and a colleague (two different computers, SL updated to latest version) have troubles exporting a Word-file for translation from one of our Storyline-files. The progress works for other Storyline-files, the error appears only with this specific course. About 3/4 through the exporting process, we receive the default Articulate SL error message in purple stating the error report below.
Would be great if someone could help!
Thanks, Tabea
Error report:
<?xml version="1.0" encoding="utf-16"?>
<ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<UserId>aid|0a7e8f28-3663-4107-96ca-24e42202788f</UserId>
<HardwareId>3TVUU-R0V0G-97YD1-SUCU4</HardwareId>
<Message>Offset und Länge für das Array liegen außerhalb des gültigen Bereichs, oder die Anzahl ist größer als die Anzahl der Elemente vom Index bis zum Ende der Quellsammlung.</Message>
<StackTrace> at new System.ArraySegment<T>(T[] array, int offset, int count)
at IEnumerable<BlockToTableCellConverter> Articulate.Globalization.Internal.Word.BlockToTableCellConverter.ConvertContent(IContent content, IContent flattenedContent)+MoveNext()
at new System.Collections.Generic.List<T>(IEnumerable<T> collection)
at List<TSource> System.Linq.Enumerable.ToList<TSource>(IEnumerable<TSource> source)
at void Articulate.Globalization.Internal.Word.BodyBuilder.a(ITranslationUnit A_0, int A_1)
at void Articulate.Globalization.Internal.Word.BodyBuilder.a(ITranslationNode A_0)
at void Articulate.Globalization.Internal.Word.BodyBuilder.ProcessNode(ITranslationNode top)
at T Articulate.Globalization.Internal.Word.NodeProcessorExtensions.ProcessNodeTree<T>(T processor, ITranslationNode rootNode, ITickableProgress progress)
at ExportBackgroundTaskResult Articulate.Globalization.Internal.Word.OpenXmlWordTranslation.Save(string projectName, ITranslationNode rootNode, IEnumerable<ITranslationUnit> processItems, string fileName, ITickableProgress progress, IGlobalizationExportSettings options)
at ExportBackgroundTaskResult Articulate.Globalization.Internal.Word.OpenXmlWordTranslationExporter+<>c__DisplayClass5_0.<ExportInternal>b__0(?)+(ITickableProgress progress) => { }
at void Articulate.Globalization.Internal.ExportBackgroundWorkerFactory.Export(IWin32Window parentWindow, TranslationType translationType, Func<ITickableProgress, ExportBackgroundTaskResult> exportFunc, Action<ExportBackgroundTaskResult> afterExportAction)+(object sender, DoWorkEventArgs args) => { } [0]
at void Articulate.ComponentModel.STABackgroundWorker.OnDoWork(DoWorkEventArgs e)
at void Articulate.ComponentModel.STABackgroundWorker.a(object A_0)</StackTrace>
</ErrorReport>
- TabeaBernard-1cCommunity Member
Additional info:
- The error only appears for Wod-export, XLF works just fine.
- The older Word-Workflow is functioning
Hi Tabea,
Sorry to hear that you ran into this snag.
I opened a support case on your behalf so we can have our support team take a look at the error you encountered. Your case is in good hands, and someone from our team will be in touch shortly!
- TabeaBernard-1cCommunity Member
Great, thank you so much!