Forum Discussion
Error initializing communications with LMS "when resuming a SCORM built with Storyline
Hi everybody,
Since we updated Storyline from Build 3.80.31058.0 to Build 3.82.31354.0, we are having problems when resuming a SCORM package.
We are using Moodle 4.1. to launch the SCORM.
Resu...
Hi Everyone!
I'm happy to share that we just released Storyline 360 (Build 3.84.31647.0) which includes the fix for the bug:
- Error initializing communications with LMS "when a course is set to 'Always Resume'.
Now all you need to do is update Storyline 360 in your Articulate 360 desktop app to take advantage of the newest bug fixes and features!
If you run into any issues, please don't hesitate to reach out to our team by submitting a support case.
Hi Adrian,
Thanks for reaching out! 👋
Quick question for you. Have you already reached out to the Moodle support team to report the behavior you're experiencing? If your course works fine in SCORM Cloud, there's a chance that the issue is LMS-specific.
Additionally, I opened a support case on your behalf so we can have our Support Engineers take a look at the behavior you're experiencing. Please be on the lookout for an email from our support team so we can continue troubleshooting!
Hope you're having a wonderful start to 2024! 🎉
We're facing similar issues with our LMS (an in-house development) and SCORM exports from Storyline later than 27. july 2023.
The error mainly occures when the player option "resume on restart" is set to "always resume". According to our log, the error is due to the function "LMSInitialize" being called a second time in scormdriver.js (file from SCORM export package).
Hi Jan,
Sorry to hear that you ran into a similar issue. We're not seeing this issue being reported by our other users so there's a strong likelihood that the behavior is specific to your LMS. You can try testing how your course behaves in SCORM Cloud to confirm if this is the case. If your course still doesn't initialize properly in SCORM Cloud, please open a case with our support team here for further assistance.
