Forum Discussion
CarolynSiccama
13 years agoCommunity Member
Error message - security permissions
When I tried to open my .storyline project this morning it greeted me with the following error:
I was working on it most of the day yesterday without problems. Once I got this message I ...
AshleyT-Pollard
13 years agoStaff
Hi Carolyn,
I'd start with a simple reboot of your whole machine, and on the restart only open a blank Storyline file and try to import the file that is causing the problem into this new Storyline file as there may have been some corruption associated with this file. To prevent future file corruption, please make sure that you're working with local project files (including your images):
- Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior.
- You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
- Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).