Reach 360: Understanding User Permissions and Tasks

Reach 360 users can have one of four non-primary roles, starting with the lowest levels of permission and access (learners) and progressing to higher levels (reporters, managers, and admins). Each Reach 360 account also has a primary admin—this is most often the same as your Articulate 360 Teams account owner. (Looking for information on how to add users to your Reach 360 account? Check out ​​Reach 360: Manage Users.)

Discover what learners, reporters, admins, and owners can do and access below: 

• Learners can take training. They only see the Learn tab.
• Reporters can take training and access automatically generated metrics, either for groups as assigned or your entire account. They have access to the Learn and Analyze tabs.
• Managers can take training. For their assigned group, they can invite learners, remove group members, assign training, and view reports. They have access to the Learn and Analyze tabs, as well as some sections of the Manage tab.
• Reach 360 admins can do almost everything. They have access to the Learn, Manage, and Analyze tabs. Articulate 360 Team admins are not Reach 360 admins by default.
• The primary admin is the person who purchased your Articulate 360 subscription or, in the case of subscriptions purchased through a global reseller, has been granted this permission. In addition to having admin rights, they can change your Reach 360 URL and enable SSO for learners. To change the owner, please contact support.

Here are the tasks that can be performed in a Reach 360 account and who has permission to do them.