Rise 360: Deploy Content Rapidly with Quick Share
Sharing Rise 360 training with a quick share link is easy. Quick Share is a lightweight distribution tool for rapidly sharing everyday training. It also offers a per-course dashboard that collects training views and, when the guestbook function is enabled, the names and emails of learners. Anyone can access content with a quick share link by simply copying and pasting the URL into a browser. Learners are taken directly to the content and can either start the training immediately or access the training after providing a password, guestbook information, or both. If your course is offered in multiple languages via Articulate Localization, users will be able to select an available language. Keep reading to learn more. Publish with Quick Share Access Engagement Metrics FAQs Publish with Quick Share Open the content you want to share from your Rise 360 dashboard. From the course outline or microlearning, click Publish in the upper right corner of the screen. At a glance, you can see what settings are enabled for your training. If you're happy with the defaults, skip to the final step. Select Quick Share. If you're an owner or collaborator, you have the option to require a password to access the training. Select the password status and enter a password, then click Save. Learners won't have access to the training unless they enter the password whenever they use the quick share link. Owners and collaborators can also disable the guestbook function. Click the guestbook status, toggle the guestbook Off, and click Save to disable. This requires learners to enter their name and email address prior to accessing the training. Live updates are disabled by default, a blue dot appears next to the Publish menu when you update your content. Another blue dot appears next to Quick Share. To make your changes visible to anyone with the quick share link, select Quick Share and click Publish updates. To have quick share update content automatically as authors make changes, select the Live Updates status and toggle on Enable live updates. Click Save. Click Copy link to share the URL with your learners. Access Engagement Metrics See how many learners have viewed your content by opening the Publish menu of your shared content. The view count and number of guestbook entries are listed on the Quick Share option. Select Quick Share and click View engagement to see your Guestbook. Guestbook entries are sorted by view date, with the most recent views at the top. If a learner visits your training more than once, only their most recent visit is noted in the guestbook. Click Export to download a CSV file that includes learner names, email addresses, and the date they last viewed the training. Note: The view count includes repeat views by the same learner. You may need to refresh your training view to see the latest engagement information. FAQs How is Quick Share different from Reach 360? Quick Share is a lightweight distribution tool to rapidly share everyday training when robust reporting and learner management isn't required. Reach 360 is a full-featured learner and content management distribution platform with deep analytics. It supports advanced publishing options such as completion criteria and certificates, and it tracks learner progress. What if I already have Preview links for my content? If you've previously shared your content via a Preview link (also known as share links), those links will still work. However, they won't gather engagement information until you publish an update and distribute that new link as a quick share link. Please note that Preview links viewed prior to the Quick Share feature aren't included in the view count. I have a trial account—can I use Quick Share? Quick Share is available to anyone with an Articulate 360 account. However, during your Articulate 360 trial, external links and code blocks are disabled in content shared via Quick Share. How is Quick Share different from an LMS? Quick Share doesn't require a third-party platform to distribute content. Anyone can see a shared training without having to log in or create an account. However, advanced LMS features such as certification and centralized reporting aren't available when distributing via Quick Share. Can I embed content on my webpage using quick share links? No. If you embed a quick share link on your webpage (usually done by inserting the quick share URL into iframe code), the content won't display. We recommend publishing a web package if you need to host the content on your own server. Can I share quick share links outside of my organization? Will non-Articulate customers have to sign up for an account? Quick share links can be shared with any learner, not just members of your organization. These links take learners directly to the content without needing to sign in. Is there a way to log who views my quick share links? The guestbook is enabled by default for quick share links. When enabled, learners must enter their email, first name, and last name to access shared training. View learner information by selecting View engagement on the Quick Share screen for your training. Is there a limit to how many learners can view training via Quick Share? At this time, there are no limits on the number of learners who can view training accessed via Quick Share. Do quick share links expire? Quick share links expire only when the associated training is deleted. Why did my quick share link content show up in a search engine? Quick share links are public, but we prevent search engines from indexing our site. However, if you post these links on a public web page, they may be indexed by a search engine. If your training contains confidential or proprietary information, set a password to limit access.Articulate 360: Managing Your Profile and Account
Manage your Articulate ID profile and Articulate 360 subscription, team, and add-ons conveniently in one place. Access your Account Management Console in any of the following ways: Sign in directly to https://id.articulate.com/redirect/account. If you have subscriptions in both the U.S. and EU data centers, you’ll be prompted to select the region you want to sign into. Alternatively, you can sign in directly to the region you want to manage: U.S.: https://account.articulate.com/ EU: https://account.eu.articulate.com/ Note: To switch between regions, sign out of the current region, sign back in, and select the appropriate region. From the Articulate 360 desktop app, click the drop-down arrow in the upper right corner and choose Profile & Account. This will launch your Articulate 360 account in your default web browser. From your Articulate 360 home page or any of the web apps, click your avatar in the upper right corner and choose Account. The Your Profile page launches by default with account management tabs on the left side of the screen. Access to certain tabs will vary depending on your subscription plan, user permission, and whether Reach 360 is activated for your account. The table below shows the tabs available to Articulate 360 Teams and Articulate 360 personal accounts. Click the links for details on each tab. Articulate 360 Teams Articulate 360 Personal Your Profile Manage Team/Your Team Manage Subscription Billing Articulate 360 Reach 360 Support Your Profile Manage Subscription Billing Articulate 360 Support Your Profile Manage profile details, including your: Name Organization Country Phone number Preferred language: This sets the language for account management. To change the interface language for desktop apps, check out this article. Password: If single sign-on (SSO) is enabled for your team, passwords are managed by your organization. Here’s how to sign in with SSO. Email preferences: Click Manage to update your email subscription status. If you opt out on this page, you’ll also unsubscribe from E-Learning Epiphanies. You can subscribe or choose how often you receive E-Learning Epiphanies emails here. Note: Be sure to click Save when you're done editing your profile. Manage Team Articulate 360 Teams members with primary admin, 360 admin, group manager, and Reach admin permissions can use this page to manage people, groups, and invites. It’s organized into three tabs: Tab Functions People Add or remove team members Manage and assign permissions, including creator, Localization translation access, and administrative functions for Articulate 360 and Reach 360 Groups Create and edit groups Assign how many licenses each group can use Remove groups that are no longer needed Invites Send and monitor invites Resend invites that are pending or expired Cancel invites when they’re no longer needed For step-by-step instructions, see the full guide: Articulate 360 Teams: Manage People, Groups, and Invites. If you’re not an admin or group manager, you’ll see the Your Team page. Your Team Articulate 360 Teams creators who don’t have admin permissions see the Your Team tab, which displays the following: Team name Number of creator licenses available and the total purchased List of team members and their permissions Members with creator privileges can use the search and filter tools above the list to easily find other members. Here’s how: To search, type the name or email address in the Search people field at the top. Search results appear dynamically as you type. To clear your search results or return to your entire list, simply delete your search term. To filter the list, click the Filters dropdown beside the search field. You can filter by permission types and by group. You can also combine multiple filters to narrow results further. For example, to find members who have creator and 360 admin permission, select the following filters: Create > Creators Manage > 360 Admins To clear all filters, click the Filters dropdown and select Clear all. Manage Subscription Articulate 360 Teams members with primary admin and 360 admin permissions and owners of an Articulate 360 Personal plan can use the Manage Subscription page to manage subscription settings. This includes tasks such as renaming the team or subscription and adding glossaries for Articulate Localization. Articulate 360 Teams admins can also manage Localization and Reach 360 usage on this page. See this user guide to learn more: Articulate 360: Managing Your Subscription Billing Only the account owner—the person who purchased the subscription—can see the Billing tab to manage payments and additional purchases. Note: When a subscription is purchased through a global reseller, the reseller retains account owner permission. Team members must contact their reseller to handle billing questions. The Billing tab allows the account owner to: View subscription details, including: Subscription or team name Subscription number Renewal date Total price per term Generate a PDF quote document to see the price for upgrading to Articulate 360 AI. Click the Calculate Quote button at the top. Upgrade to Articulate 360 AI Click the Upgrade to AI button at the top. Download a W9 form (for U.S. customers). Click the Download W9 link on the top right. Manage payment methods Click Update under the Payment Methods section to add or update new payment details. See the organizational address linked to the subscription. Contact biz@articulate.com if you need to make any changes. Note that this address determines taxation and may differ from the billing address, which we use for payment validation. View billing history Download a PDF copy of your invoice by clicking Invoice beside any billing event. Articulate 360 Teams members with account owner permissions can also: Generate a PDF quote document to see the price for adding seats. Click the Calculate Quote button at the top. Purchase additional seats for a team subscription Click the Buy More Licenses button at the top. See more information on purchasing additional licenses. Switch between multiple teams (if they own more than one): Click the team name at the top of the page, choose Switch Team from the drop-down list that appears, and select from the team list window. Note: If you have subscriptions in both the U.S. and EU data centers, you must sign out of the current region, sign back in, and select the appropriate region to switch between subscriptions.) Articulate 360 Click this tab to jump to your Articulate 360 dashboard. Reach 360 If you’ve activated Reach 360, you can launch it from this tab to quickly deliver training to your learners. Support Use the Support tab to: Access the Articulate knowledge base Ask questions in the community forums Contact Articulate Support Request new featuresReach 360: Publish Training
To add training to your account library, it must be published. Once it's live, you can enroll learners and groups or learners can discover it for themselves. Keep reading to see how to get training into the hands of your learners. Publish New Training Publish Updates to Existing Training Note: Reach 360 Admins can directly publish training from Rise 360 if they're also an Articulate 360 seatholder on their team. Publish New Training On the Courses section of the Manage tab, newly submitted content is listed at the top of the training list with an Unpublished button. Unpublished items are always listed before content with submitted changes. Don't see your training listed? If you're an Articulate 360 seatholder, you can also click Add Courses and select Publish Courses from Rise to open Rise 360. Note: Reach 360 content creators can select an admin to notify by email when submitting Rise 360 training. Storyline 360 training submissions automatically send a notification email to all admins. Click the item in the list and click the Publish Course button. The author may have modified these values already, but you can change them here before publishing. Above the title, click Preview Course to open the submitted training in a new tab. This doesn't count as an active learner event. For Rise 360 courses, set training completion parameters. Learners can complete the training by viewing a specified percentage, passing a selected quiz lesson in the training, or both. You can also choose to publish the training without a completion requirement. Note: If the author lowers the passing score of a quiz after the training is published, learners will have to take the quiz again in the republished training to gain the benefit of the lowered score, even if their prior score would be a success with the new parameters. The training duration value is how long it takes the average learner to complete the training. The default value is 30 minutes and can be overwritten. Select the Completion Celebration option to display an animated celebration for learners when they meet the completion parameters. You can also provide learners with a downloadable completion certificate. Note: If a user takes training as part of a learning path that has a completion certificate, they'll only be able to download one certificate for that learning path, not the individual certificates of its composite items. Set how long a learner has to complete the training after they've enrolled. You can set a specific date, no due date, or a custom timeframe of your choosing. When selecting an interval of a set number of days, the time period begins when the learner is enrolled in the training. If you’d like learners to be able to find this training in your account library, set Library Visibility to On. If set to Off, only those learners enrolled in the training will be able to take it. Also, we recommended turning off library visibility if the training is part of a learning path. Once library visibility is enabled, you can select the library where users can find it. Click the Choose Topic button, then select as many topics as apply from the pop-up menu. Use the search bar to filter the topic list. Click the X once you’re finished. Remove an already-added topic by clicking its X icon. Click Publish to complete the publishing process and return to the training details. Publish Updates to Existing Training When an author submits changes to training, it moves to the top of the training list under any unpublished training and displays a New Changes button. Click the training to access the training details. Click the Publish Updates button to open the Publish Course window. Review the publish settings as detailed in the previous section, making any changes as necessary. Note: When you republish an existing training where each lesson has been updated, the manually modified training duration value will be overwritten. Click Publish. Learners aren't notified when training is updated, you'll have to let them know there are changes. They'll see your updated content if they're currently taking or retake the training. If they've already completed the previous version of the training, their progress isn't reset. Pro Tip: Want to remove access to training, make it invisible to learners, or remove it from your library entirely? Click here for more information.
