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Articulate Localization: Create Multi-Language Storyline 360 Projects
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VevetteCChua
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Reach 360: Manage Users
The People section of the Manage tab is where you create groups, add learners, and more. Keep reading to learn more. Manage the User List Invite Users Manage Pending Invitations Modify Users Delete Users Manage the User List The Users tab lists learners, admins, reporters, and managers who've accepted an invitation to train on your Reach 360 site. You can search by name or email address with the search bar and filter the results by user role or group. You can also sort the list by when each user was last active with the Last Activity column. Self-registered users are denoted with a Self-Registered tag. Click Export to download a spreadsheet containing the name, email, last active session, role, and group membership of each user (the exported file will reflect any filters you've applied to the list). You can invite all user roles from within Reach 360. You can also invite admins, managers, and reporters via Articulate 360 Teams. Learn more about which tasks each type of user can perform in Reach 360 here. Invite Users To invite a user to your organization, click the Add Users button. Type the email where you want the user’s invitation sent and press Enter. Once you’ve added a user, you can select their role from the drop-down list. You can also add them to groups as they’re added to the list. Alternatively, you can assign all users in the invite list to the same groups using the menu in the upper right. Keep adding email addresses and choosing roles and groups as needed (users are added as learners by default). Then click the Add button to send an email invitation to everyone you’ve added. You can also bulk-import learners with a CSV spreadsheet or invite new users when adding members to a group. Admins, managers, and reporters can also be added from the Articulate 360 Account Management Console. Manage Pending Invitations Once a user has been invited, you can manage their invitation on the Pending tab. From here, you can resend the invitation email or delete them from the list. You can also select some or all of your pending invites and resend or delete them in bulk. Self-registered users are denoted with a Self-Registered tag. Once you delete a pending invitation, the user can't use the existing email link to join—you’ll have to invite them again. You can also export the list of pending users to a CSV file. Modify Users Once a user has accepted their invitation, they’re added to the Users tab. Click an entry to change a user’s name or role or to manage their group enrollment. Select the edit icon to edit only a user’s first or last name. You can add users to any existing groups by clicking Groups and selecting them from the pop-up window that displays. You can quickly remove a user from a group by hovering over the group they belong to and clicking the X. Modifying Admin, Manager, or Reporter Roles Reach 360 learners aren't required to have Articulate 360 profiles when accessing Reach 360; however, admins, managers, and reporters are. When changing a user who's only had a learner role to any other role, they must first create an Articulate 360 account via the link in the invitation sent to their registered email. Until this is complete, you'll have to delete the pending invitation before changing their role again. Admins, managers, and reporters can't be converted to learners. To make an existing admin, manager, or reporter a learner, you must first delete the user and then re-invite them using their same email address. Delete Users Remove a learner by clicking Delete User and confirming the action. Their activity history remains available on the Reports tab after they've been deleted. After a user has been deleted, they can be re-invited using their same email address to retain their course progress. Admins, managers, or reporters deleted are also removed from the Articulate 360 Account Management Console. Bulk Delete Users You can bulk delete learners by selecting the checkbox at the top of the name column. This selects all user records on the current page. If you don't want to select all users in your organization, you can filter by group and user role. To select all users in the current filtered list, not just those on the current page, click the Select all ## users message, where ## is all user records in the current filter. Then click Delete Users and confirm the action.
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Reach 360: Understanding User Permissions and Roles
Reach 360 users can have one of four non-owner roles, starting with the lowest levels of permission and access (learners) and increasing from there (reporters, managers, and admins). Each Reach 360 account also has an owner—this is the same as your Articulate 360 Teams owner. (Looking for information on how to add users to your Reach 360 account? Check out Reach 360: Manage Users.) Discover what learners, reporters, admins, and owners can do and access below: Learners can take training. They only see the Learn tab. Reporters can take training and access automatically generated metrics, either for groups as assigned or your entire account. They have access to the Learn and Analyze tabs. Managers can take training. For their assigned group, they can invite learners, remove group members, assign training, and view reports. They have access to the Learn and Analyze tabs, as well as some sections of the Manage tab. Reach 360 admins can do almost everything. They have access to the Learn, Manage, and Analyze tabs. Articulate 360 Team admins are not Reach 360 admins by default. The owner is the person who purchased your Articulate 360 subscription. In addition to having admin rights, they can change your Reach 360 URL and enable SSO for learners. To change the owner, please contact support. Here are the tasks that can be performed in a Reach 360 account and who has permission to do them. Task Admin Manager Reporter Learner Enroll self in and take assigned training x x x x Modify your own user profile (if not managed by SSO) x x x x Manually enter course completion x x Publish and delete training (including learning paths), control library visibility x Publish directly from Rise 360 x Create and manage custom certificates x View all reports x View reports as assigned x x Invite learners (including bulk import via CSV) x x Delete learners x Create, rename, and delete groups (including via CSV) x Add and remove group members (as assigned for Managers) x x Create, rename, and delete topics x Generate API keys x Create new libraries x Enable/disable self-registration x Owner Only Change your team's subdomain Change your team’s URL to a custom domain Enable SSO for learners Specify a custom email address for invites and notifications
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Articulate 360 Teams: Understanding Content Ownership and Transfer Scenarios
As an admin, you play a key role in managing your team’s content. Teams change, but the need to understand content ownership and access doesn’t. Read on to learn how ownership determines access to online content and how to transfer content when team members leave or subscriptions change. Content Ownership Let’s start with the basics of content ownership and whether content is considered personal or shared. Personal: The online content your users create with Articulate 360 apps is owned by the subscription. However, it is also linked to their Articulate ID (AID) and considered their personal content. This personal content includes: Rise 360 courses, microlearning, and question banks in the private directory Unshared Rise 360 block templates Review 360 items and folders in the private directory Shared: If your users share their content with other authors or create content in team folders, it becomes shared content. That means it can’t be moved from the subscription until it’s made personal again. Shared content includes: Rise 360 courses, microlearning, and question banks in the team directory Rise 360 courses and microlearning with collaborators Shared Rise 360 block templates Review 360 items and folders in the team directory Storyline 360 shared team slides Transfer Scenarios Since the subscription owns shared content, changes in team membership and subscriptions may affect access to the content created. Here are a few scenarios where content is transferred or unlinked due to changes in subscription. Users Leave the Team Users Move to Another Subscription Subscriptions Merge Subscriptions Reduce Seats Subscriptions Expire or are Cancelled Users Leave the Team If you need to remove a user from the subscription because they have left, you must transfer the user’s shared content to someone else on the team. You must also choose whether to include the user’s personal content in the transfer or let the departing user keep it. If you want to transfer the content to a new user and there’s no open seat, you can temporarily add the new user as an admin. Review this user guide to learn more. Users Move to Another Subscription A user’s personal content stays with their Articulate ID when they move to another subscription. They can turn any shared content they own into personal content by unsharing or transferring it to their private directory before they leave the current subscription. When moving a user to another subscription, you can allow them to maintain access to their personal content. Here’s how: Shared content won’t transfer to a new subscription until it’s made personal again. Determine whether the shared content should remain on the current subscription or move with the user to the new subscription. If it needs to move, the user must make that content personal before the removal process. In the new subscription, they can share that personal content with other authors or create content in team folders. Remove the user from the current subscription, then uncheck the Include personal content option when prompted. Invite the user to the new subscription. They’ll regain access to their personal content once they accept the invitation and join the new team. If you need to move a large number of users to another subscription, contact success@articulate.com. We will help coordinate the process to ensure a smooth transition. Subscriptions Merge Having one subscription for everyone on your team lets you fully utilize Articulate 360’s collaborative features. Contact us using this form if you want to combine subscriptions. We’ll set everything up and ensure your team’s content (private and shared) remains intact. Read this article to learn what happens when merging subscriptions and how to complete the process. Subscriptions Reduce Seats If needed, you can request a seat reduction for your subscription. However, you may risk losing content if you wait for the system to remove the seatholders automatically upon renewal. To maintain access to private and shared content, make sure to free up the number of seats being reduced before the renewal date. Learn more about reducing seats in a subscription. (For Articulate 360 trials, read this article when buying fewer seats than the number of users in your trial.) Subscriptions Expire or are Cancelled If you cancel your subscription or let it expire, any personal content stays with an individual’s Articulate ID, but shared content remains with the original subscription. We’ll keep that content on our servers for up to six months after your paid subscription expires or your free trial ends. If you decide to resubscribe within 60 days, reach out to success@articulate.com. We can help you reinstate your existing subscription so you can pick up where you left off. If it’s after 60 days, you’ll need to purchase a new subscription. Learn more about reactivating or replacing a lapsed subscription. If you do decide to cancel or let your subscription expire permanently, read this article to understand what happens and what you need to do before you cancel. Regardless, we’ll keep your content on our servers for up to six months after your paid subscription expires or your free trial ends. We’d be sad to see you go, but we’ll be here if you need us or want to renew your subscription later.
VevetteCChua
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Articulate 360 Teams User Guide
New to Articulate 360 Teams? See Getting Started with Articulate 360 Teams Getting Started Articulate 360 Teams: Starting a Free Trial and Buying a Subscription Articulate 360 Teams: Naming, Renaming, and Switching Teams Managing Users & Content Articulate 360 Teams: Managing Users, Groups, and Admins Articulate 360 Teams: Authenticate Using Single Sign-On Articulate 360 Teams: Understanding Content Ownership and Transfer Scenarios Articulate 360 Teams: Managing Content When Users Leave Your Team Articulate 360 Teams: Where to Find Transferred Content When Someone Leaves Your Team Managing Your Subscription Articulate 360 Teams: Buying More User Seats as Your Team Grows Articulate 360 Teams: Merging Subscriptions Articulate 360 Teams: Reactivating or Replacing a Lapsed Subscription Articulate 360 Teams: Reducing Seats in a Subscription Collaborating with Your Team & Getting Help Articulate 360 Teams: Collaborating on E-Learning Projects Articulate 360 Teams: Getting Help Leveraging Premium Add-ons Reach 360: A Frictionless LMS Rise 360: Get Started with AI Assistant Storyline 360: Get Started with AI Assistant Articulate 360: Articulate Localization User Guide
VevetteCChua
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Articulate 360: Managing Your Profile and Account
Manage your Articulate ID profile and Articulate 360 subscription, team, and add-ons conveniently in one place. Access your Account Management Console in any of the following ways: Sign in directly to https://id.articulate.com/redirect/account. If you have subscriptions in both the U.S. and EU data centers, you’ll be prompted to select the region you want to sign into. Alternatively, you can sign in directly to the region you want to manage: U.S.: https://account.articulate.com/ EU: https://account.eu.articulate.com/ Note: To switch between regions, sign out of the current region, sign back in, and select the appropriate region. From the Articulate 360 desktop app, click the drop-down arrow in the upper right corner and choose Profile & Account. This will launch your Articulate 360 account in your default web browser. From your Articulate 360 home page or any of the web apps, click your avatar in the upper right corner and choose Account. The Your Profile page launches by default with account management tabs on the left side of the screen. Access to certain tabs will vary depending on your subscription plan, user role, and whether Reach 360 is activated for your account. The table below shows the tabs available to Articulate 360 Teams and Articulate 360 personal accounts. Click the links for details on each tab. Articulate 360 Teams Articulate 360 Personal Your Profile Manage Team/Team Info Manage Subscription Manage Reach 360 Billing Articulate 360 Reach 360 Support Your Profile Manage Subscription Billing Articulate 360 Support Your Profile Manage profile details, including your: Name Organization Country Phone number Preferred language: This sets the language for account management. To change the interface language for desktop apps, check out this article. Password: If single sign-on (SSO) is enabled for your team, passwords are managed by your organization. Here’s how to sign in with SSO. Email preferences: Click Manage to update your email subscription status. If you opt out on this page, you’ll also unsubscribe from E-Learning Epiphanies. You can subscribe or choose how often you receive E-Learning Epiphanies emails here. Note: Be sure to click Save when you're done editing your profile. Manage Team Articulate 360 Teams account owners and admins use this page to manage users and seat assignments. (Non-admins can refer to the Team Info tab). This tab displays your: Team name Subscription number: a unique reference number for your current subscription (ex. SUB-#### or ART-####) Subscription renewal date Account owner Seats tab Admins tab Three interactive areas appear on the screen: the team name, the Seats tab, and the Admins tab. Below is a description of each. Team name If you're the account owner or an account admin, you can change the team name by clicking it and choosing Edit team name from the drop-down list that appears. If you belong to more than one team, you can switch between your teams by clicking the team name and choosing Switch Team from the drop-down list that appears. (Note: If you have subscriptions in both the U.S. and EU data centers, you must sign out of the current region, sign back in, and select the appropriate region to switch between subscriptions.) Learn more about naming, renaming, and switching between teams. This name will be used across your Articulate 360 subscription. For example, authors from other subscriptions will see your team name under External Connections when you add them as Rise 360 collaborators. Seats tab See the total number of seats available for your team and how many seats are currently unassigned. Add users to your team by entering their email addresses in the user grid and clicking Invite. (An email icon appears in the Status column for invited users. When they accept your invitation, their status will change to a green circle with a check mark.) You can also resend invites when the email bounces back. Delete a user from your team by hovering over their email address, clicking the X that appears at the end of the row, and clicking Remove. You get to choose what happens to the user's data when they're removed from your team. Create a user group by clicking New Group on the upper right. Then, enter a group name and choose how many seats to assign to the new group. Learn more about managing groups. Click the Upload a CSV to invite multiple users all at once Download a CSV gives you a list of current seatholders. If you’re subscribed to Articulate Localization, you can grant or remove translation access via Manage Localization Access. Learn more about managing translation access. Admins tab Add admins to your team by entering their email addresses in the admin grid and clicking Invite. (An email icon appears in the Status column for invited users. When they accept your invitation, their status will change to a green circle with a check mark.) You can also resend invites when the email bounces back. Check out this user guide to learn more about managing your team. Team Info Articulate 360 Teams seatholders who aren't account owners or admins see the Team Info tab, which displays the following: Team name Subscription number Subscription renewal date Account owner List of admins for the team List of all team members Manage Subscription The appearance of this page varies depending on whether you have an Articulate 360 teams or personal subscription, as shown below. Articulate 360 Teams Articulate 360 Personal Articulate 360 Teams Articulate 360 Teams account owners and account admins can use this page to: Modify the team name. (Click the current name, type in a new name, and choose Save.) Monitor Articulate 360 seats and Reach 360 active learners. Generate a PDF quote document to see the price for adding seats or upgrading to Articulate 360 AI. Upgrade to Articulate 360 AI or start an AI Assistant trial if you haven’t tried it. Monitor the team's translation usage and upload glossaries with Articulate Localization. If they haven’t tried our localization solution, they’ll see a Start a Trial button. Activate or deactivate Reach 360. (Learn more about Reach 360 activation.) Upgrade or modify a Reach 360 Pro plan. Articulate 360 Personal Account owners can also use this page to modify the subscription plan name by clicking the current name, typing in the new name, and choosing Save. They can also upgrade to Articulate 360 AI or generate a PDF quote document to see the price for upgrading. If subscribed to Articulate Localization, they can view their translation usage and upload a glossary. If they haven’t tried our localization solution, they’ll see a Start a Trial button. AI Assistant Free Trial Access When you sign up for a free 30-day trial of Articulate 360, AI Assistant is automatically enabled for your subscription. However, you or an admin can disable AI Assistant at any time by navigating to the account management console and selecting Manage Subscription. In the AI Assistant section, toggle the Free Trial setting. Confirm by clicking the Disable button in the pop-up screen that displays. Note: The AI Assistant trial is active only for the length of your free trial, even if disabled. Existing customers who are eligible to try AI Assistant can get a 14-day trial by clicking the Start a Trial button. Manage Reach 360 If Reach 360 is activated for the subscription, Articulate 360 Teams account owners and account admins can manage Reach 360 admins, managers, and reporters directly in Reach 360 or from this tab. Learn how below. Add Admins Add admins by clicking the Add Reach User button and typing in their email address. Then, select Admin from the role dropdown and click the Add User button. Add Managers Add managers by clicking the Add Reach User button, typing in their email address, and selecting Manager from the role dropdown. Click the Assign Manage Groups button to choose at least one Reach 360 group, then click the Add User button. Add Reporters Add reporters by clicking the Add Reach User button, typing in their email address, and selecting Reporter from the role dropdown. Click the Assign Manage Groups button to choose at least one Reach 360 group, then click the Add User button. Admins can manage all learners, training settings, and more in Reach 360, managers can only manage groups to which they're assigned, while reporters can access the reporting dashboard. Learn about user permissions in Reach 360. Note: If the Reach 360 user you added is a part of the Articulate 360 team, they're accepted automatically, and their status becomes a green circle with a check mark. Users outside the team have an envelope icon status until they accept the invite. Hover over their name and click Resend when you need to send the invite again. They must sign in with an Articulate ID to accept the invite and access Reach 360. Remove users by hovering over their name, clicking the trash icon that appears, then clicking the Delete button. Reach admins can't remove themselves or the account owner. Click the user's name to change their role or modify the groups they manage. Then select Save to confirm the changes. Use the Search field to find specific users on the list. If a Reach 360 admin manages multiple subscriptions, add them as Articulate 360 admins to let them switch between teams. Billing Only the account owner—the person who purchased the subscription—can see the Billing tab to manage payments and additional purchases. Note that account owners who subscribed through a global reseller may not see this tab and should contact their reseller with billing concerns. The Billing tab allows you to: See the team name, subscription number, subscription renewal date, and the total price per term at the top of the screen. Generate a PDF quote document to see the price for upgrading to Articulate 360 AI. Upgrade to Articulate 360 AI by clicking Upgrade to AI. Click Download W9 if you need a copy (for U.S. customers). Manage payment methods by clicking Update and entering new payment details. See the organization address that's linked to the subscription. Contact biz@articulate.com if you need to change it. This address determines taxation and may differ from the billing address, which we use for payment validation. View billing history. Download a PDF copy of your invoice by clicking Invoice beside any billing event. Articulate 360 Teams account owners can also: Switch between multiple teams (if they own more than one) by clicking the organization name and choosing Switch Team from the drop-down list that appears. (Note: If you have subscriptions in both the U.S. and EU data centers, you must sign out of the current region, sign back in, and select the appropriate region to switch between subscriptions.) Generate a PDF quote document to see the price for adding seats. Purchase additional seats for a team subscription by clicking Buy More Seats. Details here. Articulate 360 Click this tab to jump to your Articulate 360 dashboard. Reach 360 If you’ve activated Reach 360, you can launch it from this tab to quickly deliver training to your learners. Support Use the Support tab to: Access the Articulate knowledge base Ask questions in the community forums Contact Articulate Support Request new features
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Rise 360: Translate Your Content
This article covers the process of manually translating Rise 360 content into left-to-right languages using XLIFF exports and imports. This method is best suited for single-language translation. Articulate Localization, available as a subscription add-on, allows for seamless creation of multi-language courses within Rise 360. Learn more by visiting the Articulate Localization user guide, or contact our sales team to learn how you can add Articulate Localization to your subscription. Read on for the manual process. Duplicate Your Content Export the Content as an XLIFF File Import Translated Text Translate Your Labels Translate Training into Multiple Languages Step 1: Duplicate Your Content The first step in the manual process is to duplicate the content you want to translate. The duplicate you create is used for the translated version. On the Rise 360 dashboard, hover over the content you want to translate and click the ellipses icon that appears. Select Duplicate. Enter a name for the duplicate content. (We recommend using the original course title, appended with the language code, such as “fr” for French.) Then, click Duplicate to confirm. The duplicate content appears at the top of your Rise 360 dashboard. Note that you'll need to create a duplicate for every language you want to translate your training into. Alternatively, with Articulate Localization, you can translate your content into 80+ languages (including right-to-left languages) and manage all language versions as a single project stack, right from the Rise 360 dashboard. Step 2: Export the Content as an XLIFF File Open the duplicate content you created in the previous step. Click the Settings icon in the upper toolbar. On the Translations tab, expand Traditional XLIFF Translation. If you're following this guide, skip Steps 1 and 2. Under Step 3, if you don’t need to preserve formatting you’ve applied to your text, deselect Include HTML formatting. This exports your content in easy-to-translate blocks of text. However, it doesn’t contain the coding necessary to maintain any formatting you’ve applied to that content. Enter the source language in the Set source course language code field if it's something other than U.S. English (en-us). As you type, a list of available language codes appears. Click Export XLIFF File and save the file to your computer. Edit your exported XLIFF file with a web app, computer program, or professional translation service. If Include HTML formatting was selected, you'll see additional HTML tags and extra spaces in your exported XLIFF file. These are there to preserve your formatting when you import your translated file. Please note that question banks aren't translated when using the manual XLIFF export process. Questions drawn from question banks included in knowledge checks and quizzes are displayed in their original language. To translate question banks, add Articulate Localization to your subscription. Tip: Rise 360 uses XLIFF version 1.2. Step 3: Import Translated Text Once you've translated your content, import the file back into Rise 360. Open the duplicate content. Click the Settings icon in the upper right corner. On the Translations tab, expand Traditional XLIFF Translation. Under Import, click Import Translated Text. Select your translated XLIFF file and click Open. A message displays when your text is successfully imported. Why am I seeing an error? If you see an error message that says the “Translation file doesn’t match this content,” make sure you’re in the content from which you originally exported your XLIFF file. The XLIFF file is content-specific, so it can't be exported from one piece of content and imported into another. If you see a different error, the XLIFF file may be incomplete or corrupt. Download a fresh copy of the file and try again. Where did my formatting go? If you deselected Include HTML formatting in step 2, any formatting you applied to your content prior to importing the translated file is not retained. Let us know if you have any questions. We’re happy to help! Step 4: Translate Your Labels Once your content has been translated, translate your buttons and other built-in navigational elements. Click Settings in the upper right corner. Select the Labels tab. Follow the instructions in this article. Translate Training into Multiple Languages For multiple-language training, we recommend Articulate Localization. Not only does it provide a streamlined experience for translating training into multiple languages, but it also offers a deep set of features custom-built for your translation needs. Contact our sales team to learn more.
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Articulate Localization: Create Multi-Language Rise 360 Courses
With Articulate Localization, you can translate course and microlearning content into 80+ languages and manage all the language versions as a single project, right from the Rise 360 dashboard. Watch the video to learn how to translate and share the translations with validators. Then read on for more details on managing multi-language courses. Translate a Course Early-Access Course Stacks Translate Text Updates Manage Languages Add or Replace a Language Remove a Language Capture Course Stack Versions with Snapshots Save a Copy of a Language Tips Add Collaborators Localize Video and Audio Assets Understand Question Banks Include Right-to-Left Languages Translate Storyline Blocks for Use in Rise 360 Courses Translate a Course Before translating your course, run through this checklist to avoid common issues. Prepare your course for AI translation with the following best practices: Avoid using all caps to emphasize certain words. AI translation often interprets this as an acronym and won’t translate it. Avoid splitting a sentence into multiple text blocks, as this removes necessary context for effective translation. Avoid using emojis. Their meanings can vary across cultures, and machine translation tools may not interpret them accurately. Use proper grammar. Simplify formatting. Complex formatting can create challenges for all forms of AI translation. Here are some best practices: Don’t format spaces. Let Rise 360 handle text wrapping. Using shift+enter to manually insert line breaks will impact other languages, where it won’t always be appropriate. Scan through your content one more time for terms that might need to be added to the AI translation glossary. The glossary specifies how terms are translated—or not translated. For example, you might have a specific term for “service” in a particular language. Or you may want to make sure your brand name does not get translated. Once you’ve double-checked your course, follow these steps to get started with Localization: In your dashboard, hover over the content tile for the course you want to localize, click the more (...) icon, and select Translate. A translation dialog will appear. You can confirm the source language, select one or more target languages, and adjust the formality if the languages support that option. Choose a glossary for the translation run. This glossary will be used for all succeeding translations for this course, including updates. Click Translate. Rise 360 will create a multi-language course with all the language versions presented as a single course “stack”. The course stack tile on the dashboard indicates how many languages are in the stack, as shown below. Multi-language courses share the same theme and structure. If you add, move, or delete a block, lesson, or section in one language, those changes will apply to all other languages in the course. Other factors to note: Clicking the tile opens an overview page that lists all the current languages in a sidebar and allows you to preview each language. Click EDIT COURSE to make changes to any language version. The language dropdown on the top left lets you switch between languages while authoring, as shown below. Here are some guidelines to keep in mind when choosing a language from the dropdown: Stay in the source language if you want to make changes in all languages, such as updating course content, adding new blocks, lessons, or sections, and changing themes. Switch to a target language if you want to make language-specific changes, such as replacing media assets, editing existing text, and changing course labels. Custom label sets are not translated, but translated courses will automatically have default label sets for each target language. If you prefer to use custom label sets, you can assign them to individual language versions after translation. Audio and video assets will be the same across all languages after translation. Any changes you make to the media—such as alt text or image alignment—in the source language will be applied to all target languages. You can have language-specific media by modifying the media asset in the target language. Remember that editing a target language disconnects the asset from the source language, so any changes made to the source won’t be applied moving forward. If you accidentally choose the wrong glossary, translate the course again and select the current languages to enable the Glossary field. Custom blocks are not currently supported for Localization. Early-Access Course Stacks Multi-language courses created during our early-access program will have an [Early Access] tag on the course tile and course stack. This older version has the following differences: When you add languages to a Rise course, each translated language becomes a separate copy of the original course, so changes you make to one language version will not affect other languages. To edit an individual language, switch to it in the sidebar and click the Edit button in the top navigation bar. Any changes you make affect only the language you are currently editing. There’s no option to translate updates to the source language and publish a single-package, multi-language output. Learn more about the early-access version of multi-language Rise 360 courses. Refer to this user guide when working on this version. Translate Text Updates Rise 360 detects text changes made to your source language after the last translation run. It allows you to translate these changes without affecting other portions of the course. If the unchanged portions have imported validation suggestions, these will be preserved. Here's how it works. Update existing text or add blocks to your source language. A blue notification dot appears on the language dropdown on the top left. Click the language dropdown and select Back to Stack. From the course stack, click Update Translation to translate only the text updates you made for all existing target languages. When the translation run completes, the Update Translation option disappears. Additional information: Text updates are determined by translation units called text segments. A text segment breaks down the source text into smaller parts while retaining its meaning in context. Segments can vary in length and structure—from single words to complex sentences or even short paragraphs, depending on context. In Rise 360, a segment is typically the text in a block. Any text change in a segment will retranslate the whole segment. You can see how your course is broken down into segments when you publish to Review 360 and view the translation table. If your course has already been validated, follow the tips in this article to request validation for only the updated content in Review 360. Importing validation suggestions or updating text in the target languages will not enable the Update Translation option. Adding blocks, lessons, or sections to any target language will also apply to other languages, but they won't get translated. If you accidentally added them to the target language, simply delete them and recreate them in the source language. You can’t duplicate or send a copy of the multi-language course until all pending translations are updated. Translating updates within the same Articulate 360 subscription contract term does not affect your total purchased translation. Manage Languages You can add or remove languages from a multi-language project and create snapshots at any time. You can also save a copy of a language as a separate course. Add or Replace a Language To add or replace (retranslate) a language, re-run the translation tool by selecting Translate from the stack tile option in the dashboard or clicking Translate at the bottom left of the stack overview. If the language exists in the course stack or the Archived Translations folder, click Translate again to overwrite existing versions. Note: Retranslating or using AI translation for existing languages in a multi-language course within the same Articulate 360 subscription contract term does not affect your total purchased translation count. However, if you duplicate the multi-language course or send a copy to someone else, any new translations on the copy—including translating text updates—will be counted. Remove a Language To remove a language, click the ellipses (...) beside the language from the stack overview, and choose Archive. The language moves to the Archived Translation folder at the bottom left. You can restore or permanently delete the language from the Archived Translation folder. Retranslating archived languages will also permanently delete the versions in the Archived Translations folder. Capture Course Stack Versions with Snapshots Create and manage snapshots of your multi-language courses by selecting the Snapshots menu next to the course title in the course stack overview page. Similar to single-language snapshots, versions are automatically generated whenever you publish a multi-language course. You can also save different versions and restore them as needed. Key points to remember: Snapshots are not available in early-access versions. Snapshots created before you translated the course are still included. While you can't revert to these pre-translation versions, you can save them as a new course or microlearning. Restoring an earlier version won't impact your translation count. If any languages are removed during a restore, retranslating them is free, as long as you do this within the same billing period. Save a Copy of a Language To save a language as a separate course or microlearning, click the ellipses (...) beside the language from the stack overview, and choose Save as. Give the copy a name and click Save. The copy is saved in the same folder as the multi-language project and includes the default label set for the corresponding language. The label set is also added to the list of built-in label sets under Course Settings. Tips Add Collaborators You can add collaborators to your multi-language course in three ways: Click Share > View collaborators from the course stack or while editing the course to add them via course settings. From your Rise dashboard, hover over the content tile for the course, click the More (...) icon, and select Share to add them via share settings. If the course already has collaborators, a Share Settings option displays instead. Hover over the content tile for the course from your Rise dashboard, click the More (...) icon, and select Move to move the course to a team folder. Everyone who has collaborator access to the team folder you choose will have the same access to the course. You can add anyone with an Articulate 360 Teams subscription, but they must be on a subscription with Articulate Localization to access course stacks. Note that course managers and editors can view and edit multi-language courses. However, only course managers can manage languages. Course managers can also initiate course translations or add new languages if they have translation access within the same subscription. Collaborators without access to Articulate Localization can’t access the course stacks, but course managers can save separate copies of each language to their account when they try to launch the course stack. Localizing Video and Audio Assets Localize video assets automatically by adding closed captions before translation. Captions translate along with other course text when you add new languages. They’re also included in the validation process when you publish to Review 360 for validation. Validators can play the video and click the CC button to display the captions. Learn how to add closed captions to videos. For blocks with audio, you can add transcripts after recording or uploading your narration. These transcripts will be translated automatically. To include a transcript: Enable the Transcribe audio file toggle when you upload or record audio. Or, generate text-to-speech with AI Assistant, which automatically includes transcripts. Read on for instructions. If you have AI Assistant and the target language is supported, you can create AI-generated text-to-speech from translated text. Here’s how Include a text version of your narration in the course, either in the block or as an audio transcript. Translate your course or microlearning. Publish your course to Review 360 for validation. Validators will also see the transcripts as they review the whole course. When the validation process is complete, follow these steps to generate text-to-speech for each audio asset in the target language or languages: To use text from the audio transcript: Click the Options (...) icon on the right of the audio player and select Edit transcript. Select the transcript text, press CTRL+C to copy, and then click X or Cancel to exit. Click the Options (...) icon again, then choose Edit audio. Paste the copied text into the script field. Choose your preferred voice from the Voice drop-down menu. Click Generate Speech at the bottom. Click Insert to add the audio to your course. To use text from the block: Click the Options (...) icon, then choose Edit audio. Click the insert block text link above the script field to add the block’s text. Choose your preferred voice from the Voice drop-down menu. Click Generate Speech at the bottom. Click Insert to add the audio to your course. For language-specific media assets, upload them directly to the target language to avoid affecting other languages. Learn more about adding language-specific media. Understand Question Banks Questions drawn from question banks are translated together with the course. When publishing to Review 360 for validation, we recommend including all the questions from the question bank so validators can review them. Learn more about using question banks in knowledge checks and quizzes. Include Right-to-Left Languages Rise 360 supports multi-language courses with both left-to-right and right-to-left language versions. In edit mode, right-to-left language versions are in a left-to-right layout, but they will automatically adjust to right-to-left layouts when the course is previewed, reviewed, or published. Translate Storyline Blocks for Use in Rise 360 Courses Storyline blocks must be translated and validated through Storyline 360 before the translated versions can be embedded in Rise 360 content. Here’s one approach we suggest: Finalize your Rise 360 course and Storyline blocks in your source language. Translate, validate, and import suggestions for the Rise 360 course in Rise 360. Translate, validate, and import suggestions for the Storyline blocks in Storyline 360. After completing the Localization workflow in Storyline 360, publish the final version of the multi-language Storyline course to Review 360. Embed each Storyline language version to the corresponding language in the Rise 360 course. Follow these steps: Launch the Rise 360 course and click Edit Course. Click the language dropdown on the top left and select one of the target languages. Navigate to the Storyline block and click the pencil icon to edit. When the sidebar opens, click Change and select the Storyline course for this language. Each language version will have the title suffixed with the language code, such as “Onboarding Course - FR” or “Onboarding Course - DE.” If you use a single Storyline file for multiple Storyline blocks, you can publish the whole project to Review 360 for validation. Consider these options to ensure your validators are aware of the different slides/scenes: Instruct them to use the course overview navigation dropdown in the Translation tab in Review 360. (Note: The Translation tab isn’t available in the source language.) Enable the Storyline 360 player menu during the validation process. After validation, hide the player menu and republish the final version for embedding these scenes/slides as Storyline blocks. To publish slides or scenes as separate Review 360 items, save each language as a separate file—including the source language—to turn them into single-language project files. The Review 360 items can then be inserted as separate Storyline blocks. However, localization features like course updates, language validation, and multi-language workflow management won't be available for these copies.
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Articulate Localization: Overview
Develop high-quality localized courses seamlessly with Articulate Localization, a localization solution integrated right into Articulate’s unparalleled authoring platform. This overview covers the basics of Articulate Localization and explains how to access it. What Articulate Localization Does What Languages Are Available What Gets Translated How to Access Localization What Articulate Localization Does Articulate Localization helps you upskill your global learners more quickly and efficiently with three primary processes: One-Click AI Translation Instantly translate Rise 360 and Storyline 360 courses into 80+ languages with fully integrated AI translation. Upload custom glossaries to maintain consistency and incorporate specialized terminology. In-Context Language Validation Verify the accuracy of localized content with a new language validation experience in Review 360. Validators can preview their changes in context, and authors can import them directly back into the source project. Multi-language Workflow Management Streamline end-to-end localization for your Rise 360 and Storyline 360 courses. Manage all your languages in a single project, keep track of the validation process in Review 360, and publish all languages at once to Reach 360 or your LMS. What Languages Are Available Translate your content into over 80 languages, including certain regional variations such as Canadian French and Brazilian Portuguese. Afrikaans Finnish Lithuanian Sinhaha Albanian French (Canada) Luxembourgish Slovak Amharic French (France) Macedonian Slovenian Arabic (Modern Standard Arabic) Georgian Malay Somali Armenian German Malayalam Spanish (Latin America) Azerbaijani Greek Maltese Spanish (Mexico) Bangla Gujarati Maori Spanish (Spain) Bosnian Haitian Creole Marathi Swahili Bulgarian Hausa Mongolian Swedish Catalan Hebrew Nepali Tamil Chinese, Simplified Hindi Norwegian Telugu Chinese, Simplified (China) Hungarian Norwegian Bokmål Tetum Chinese, Traditional Icelandic Nyanja Thai Chinese, Traditional (Taiwan) Indonesian Pashto Tigrinya Croatian Irish Persian (Iran) Turkish Czech Italian Polish Ukrainian Danish Japanese Portuguese (Brazil) Urdu Dari (Afghanistan) Kannada Portuguese (Portugal) Uzbek Dutch Kazakh Punjabi Vietnamese English (UK) Khmer Romanian Welsh English (US) Korean (Standard South Korean) Russian Estonian Lao Samoan Filipino (Tagalog) Latvian Serbian Note: Many languages available for one-click translation also offer different degrees of formality. Articulate Localization defaults to Automatic, which determines the best formality level based on your content. However, you can adjust the formality of the translation based on your organization’s communication style. Tool Tip: Use our language lookup tool to see which target languages are supported for your source language and if the language pair supports glossary, formality, and right-to-left. Here’s how to use it: Launch the language lookup tool in a separate browser window. Select your source language from the Select a Source Language dropdown. A table displays all the supported target languages for the chosen source language with columns for glossary, formality, and right-to-left. A green checkmark in these columns means the corresponding target language supports it. What Gets Translated The following chart explains which parts of courses are translated and how: Part Behavior On-slide text, including slide notes and text variable values (Storyline 360 only) Automatically translated Block text (Rise 360 only) Automatically translated Closed captions (video, audio) Automatically translated Text labels in Rise 360 and player text labels in Storyline 360 Default text labels for each target language are automatically assigned. Custom text labels are not translated. However, in Rise 360, you can assign custom label sets to individual language versions after translation. Alternative text Automatically translated for customized alternative text but not default alt text generated by the app Question banks Questions drawn from question banks are translated together with the course. How to Access Localization Articulate 360 owners and account admins can start a free trial by clicking the Start a Trial button under the Localization section of the Manage Subscription page. To purchase directly, contact our sales team. During a trial, all seatholders are automatically given the ability to translate content in Rise 360 and Storyline 360 and start the localization workflow. Account owners and account admins can remove an author’s translation access via the Localization section on the Manage Team page. Translation access settings are retained when purchasing from a trial. When Localization is purchased directly without a trial, seatholders aren’t given the ability to translate by default. An account admin must navigate to the Manage Team page to grant translation access to specific seatholders. Those seatholders must start any localization workflows. Once Articulate Localization is enabled, seatholders with translation access immediately see the Translate option when they click the more (...) icon of any content tile in the Rise 360 dashboard. If it’s not showing right away, simply refresh the page. For Storyline 360, seatholders with translation access see a Translate Course option when they navigate to File > Localization. They must use Storyline version 3.94.33593.0 or later. Here’s how to check the Storyline 360 version and how to update to the latest version of the app.
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Rise 360: Choose Lesson and Block Types
To build your content, select block types and, for courses, add quizzes. Blocks Blank Lessons Quizzes Lesson Templates Blocks With Rise 360 content, you stack blocks to create unique learning experiences. Use blocks to create custom deliverables. Blocks are components you stack to create unique content that looks gorgeous on every device, in every orientation. Add blocks to content from the blocks shortcut bar. If you don’t see the block you want to add, click Block Library and choose block types from the library that appears in the sidebar. As you add content, the blocks shortcut bar drops below the last block in the lesson. You can also use the insert block icon that appears above or between existing blocks to open the block library. Build media-rich learning experiences with image, gallery, and multimedia blocks. Create lean-forward learning moments with interactive accordion, tabs, flashcard, and button blocks. Add text, statement, quote, and list blocks to tell a story or call out important information. And separate your lesson into meaningful sections with divider blocks. Add your own text and media to each block. You can edit text in the main window or in the sidebar. To swap out media, use the sidebar. To reveal the sidebar, just hover over a block and click the Edit button that appears in its upper left corner. And if you change your mind about the block type you selected, use the drop-down list in the upper left corner of the block to switch to a different block type from the same category without having to re-enter your content. Customize a block’s settings—such as padding and background color—by clicking the design icon on the upper right corner of the block. Rearrange blocks by hovering over them and clicking the up and down arrows that appear in the upper right corner. Duplicate or delete blocks by hovering over them and clicking the appropriate icon in the upper right corner. Recover deleted blocks by clicking the Undo notification that appears briefly in the lower-left hand corner. Combine blocks in different ways to create completely unique content—the possibilities are endless. While each block is stunningly pre-styled, you can easily create your own look by swapping in content, switching fonts, and selecting an accent color. Block Category Description AI Blocks Accelerate content creation with AI-generated blocks. Generate text-based blocks or create custom imagery for your training. Text Tell your story with text blocks, such as paragraphs, headings, multi-column layouts, and tables. Statement Make important points stand out with statement blocks. There are four uniquely styled statement blocks and a note block. Quote Highlight quotes in your story with eye-catching quote blocks. Choose from several styles, including a carousel for multiple quotes. List Make your point with lists. There are numbered, check-box, and bulleted lists. Image Make pictures pop with stunning image blocks. Choose blocks with images and text or images only. Gallery Showcase multiple images with gallery blocks, including carousels and grids. Multimedia Create media-rich lessons with multimedia blocks, including audio clips, videos, web content, attachments, and code snippets (text only). Interactive Engage learners with interactive blocks, including accordions, tabs, labeled graphics, processes, scenarios, sorting activities, flashcards, buttons, timeline, and custom Storyline interactions. Knowledge Check Pick and choose from multiple choice, multiple response, fill-in-the-blank, and matching blocks to create ungraded knowledge checks. Chart Transform your data into beautiful and engaging bar, line, and pie charts. Learners can mouse-over each data point to see details. Divider Organize a lesson into logical sections with dividers, numbered dividers, and spacers. And use continue blocks to progressively reveal content and make sure learners complete interactions before moving on. Block Templates Build Rise 360 courses faster by saving existing blocks and their content as block templates, then reusing those block templates in other lessons. And if you have an Articulate 360 Teams subscription, you can share block templates with your team. Learn more about block templates. Code Ramp up interactivity in your Rise 360 training by coding your own interactive blocks using HTML, CSS, and JavaScript. Custom Block Discover new ways to engage learners by modifying pre-populated templates or create your own custom block by dragging and dropping objects, text, and media. Blank Lessons To build a lesson from scratch in courses, click Add Content and choose Create Lesson. If a lesson already has content, click Edit Content to modify its text and media. Quizzes Note: Quizzes can be added to courses only. Microlearning doesn't support quizzes. See what learners know or simply pique their interest when you add a quiz lesson by choosing Create Quiz. You can choose from multiple choice, multiple response, fill-in-the-blank, and matching questions. This article has full details on quiz question types. Quizzes can't be added to microlearning Just add text and media, identify the correct responses, and provide optional feedback for learners. To customize quiz settings, such as timing, passing score, randomization, and number of retries, click Settings in the upper right corner of the quiz editor. For courses, you can add a quiz as a completion parameter. Create a Quiz with AI Assistant Easily build an effective quiz with AI Assistant! In just a few clicks, AI Assistant can generate a quiz based on your course content and the parameters you provide, and then revise and modify as you like. Learn how to use AI Assistant to level up your course authoring game. Lesson Templates Rise 360 has an extensive collection of modular, fully customizable lessons on business topics relevant to every employee. Select Lesson templates to add this carefully researched content to your courses. Use them to create entire courses or mix them with your own content to develop custom courses faster. See this article for more details on how they work.
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