Forum Discussion
Error message and work not saving
I keep getting an error message when editing my rise module.
Something went wrong.
Please try again or contact support if the problem persists
I had been able to still select the "x" and cont...
Hi Jeanne! So sorry to hear that you're getting errors when accessing Rise.
Please try these steps:
-Make sure your browser is updated. Try other supported browsers to access Rise and check if you are still getting the issue. This will check if the issue is browser-specific. Does the issue happen in all browsers?
-Access Rise in Incognito or InPrivate window (Windows: Press Ctrl + Shift + n. Mac: Press ⌘ + Shift + n) Sometimes plugins cause odd behavior. Do you still get the same issue when in Incognito?
