Forum Discussion
RayKornfeld
3 years agoCommunity Member
Error Message for Articulate Storyline 360
I just received this….
<?xml version="1.0" encoding="utf-16"?>
<ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<UserId>ai...
JoseTansengco
3 years agoStaff
Hi Ray,
Sorry to hear that you ran into this error. I'd like to ask a few questions to help clarify your experience:
- What actions were you doing in Storyline 360 when the error appeared (I.e, Publishing, previewing, copying and pasting content, adding triggers, etc.)?
- Are you working locally when making changes to your project file?
- Is the error appearing for all of your project files, or just a select few? If only one project file is affected, would you be willing to share a copy of it here or in private by opening a support case so we can take a look?
If all of your project file are affected, even newly created project files, try doing a repair of Storyline 360 to see if this helps.