Forum Discussion
Error Message using Storyline "Insert" option
Hello Team and Happy New Year! I am having a major issue with Articulate's Storyline 360 64-bit since Tuesday, December 31, 2024. The issue is happening in Storyline wherein the "Insert" option in t...
There have been other posts recently about similar issues, such as inserting text-to-speech. A common fix mentioned is this: Sign out and then sign in again. From what I've read, that helps.
Be sure you do this from the Articulate 360 app:
If that doesn't help, you could also try the usual steps that the staff would suggest:
- Quit and relaunch Storyline.
- Reinstall Storyline.
If none of that works, contact support: https://access.articulate.com/support/contact
Hello Judy. Thank you so much for your prompt response, as I am glad to say that all is now good and I am back to building again! Thank you, thank you!
You're welcome! Pay it forward when you can.
Happy new year!