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SteveWade-39f46's avatar
SteveWade-39f46
Community Member
6 years ago

Error Message When Trying to Publish to Review 360

I get the following error message when trying to publish a Storyline 360 course to Review 360. "There was an error publishing your course to Review 360. Please check your internet connection and t...
Review 360
LaurenDuvall's avatar
LaurenDuvall
Staff
5 years ago

Hi Chris!

I'm happy to step in and help!

Here are 3 troubleshooting questions to get us started:

  • Are you only seeing an error when publishing to Review or publishing in general?
  • Are you able to Preview the project without any error messages?
  • Would you mind trying to import a project into a new project, and then publishing to Review 360?

If you can share the affected file that always helps get a better idea of what you're seeing on your end. You can either share it by using the Add Attachment button in this discussion or you can share it privately using this link. Either way, we'll be ready to troubleshoot and share our findings!

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