Forum Discussion
Error Message When Trying to Publish to Review 360
I get the following error message when trying to publish a Storyline 360 course to Review 360.
"There was an error publishing your course to Review 360. Please check your internet connection and t...
Hi there,
We have a project that is making changes to a series of courses (6 in all) that were developed in 2017. I am getting this error on 4 of them while 2 of them published fine.
I have gone through the article posted above and none of those solutions appear to be the case. I have a very fast connection and no firewall or network issues.
I fear there might be corruption in the file but it opens fine in Storyline.
I have tried to save as but no luck.
I am attaching one of the files in hopes that something can be saved.
Rob
Hi Rob!
I was able to publish all of the scenes individually to Review 360 except for Scene 6. The error message was only present when publishing Scene 6 to Review 360. It looks like the mouse cursor animation on Slide 6.3 and Slide 6.4 has stopped the publish. Once I hid both objects, the course published as expected to Review 360. I'd consider deleting the mouse cursor animations and adding them back. I'll attach the updated project to this reply.
So, It worked on my other course when I hid the Mouse animations (Just on the scene that was corrupted) then I went back in and altered the mouse movements by selecting straight path and was able to make it work with existing animations. However, in the one you sent back, I am not able to make them work and I am unable to delete them or rebuild them.
they were brought in using the SL Screen capture tool but don't appear to be editable.
am I missing something?
