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SteveWade-39f46's avatar
SteveWade-39f46
Community Member
7 years ago

Error Message When Trying to Publish to Review 360

I get the following error message when trying to publish a Storyline 360 course to Review 360. "There was an error publishing your course to Review 360. Please check your internet connection and t...
Review 360
BeccaLevan's avatar
BeccaLevan
Community Member
5 years ago

Hello Mekesh, and welcome to E-Learning Heroes! ⭐️

Happy to help here! I published to Review 360 successfully just now, and I don't see any reported incidents.

This article covers some reasons and solutions to try. If those don't help, let's try these steps:

  • Reboot, and sign out and back into your desktop app for Articulate 360. 
  • Try a simple repair of Storyline 360. 

Let me know if any of those tactics help; I'll be here!

MekeshAietan-07's avatar
MekeshAietan-07
Community Member
5 years ago

Hey,

Thanks for the reply. 

I've rebooted and tried to open up the app but now I cant even connect to the articulate app. 

Any ideas?

  • BeccaLevan's avatar
    BeccaLevan
    Community Member
    5 years ago

    Hello again, Mekesh!

    Happy to continue troubleshooting this with you:

    • When you open the Articulate 360 Desktop app and sign in, do you get an error, and if so, can you share a screenshot? 
    • Are you able to sign in with your email and password successfully here?

    I'm staying tuned for your response, and we'll go from there!