Forum Discussion

SteveWade-39f46's avatar
SteveWade-39f46
Community Member
7 years ago

Error Message When Trying to Publish to Review 360

I get the following error message when trying to publish a Storyline 360 course to Review 360. "There was an error publishing your course to Review 360. Please check your internet connection and t...
Review 360
KellyAuner's avatar
KellyAuner
Staff
3 years ago

Hi Lorinda,

Thanks so much for reaching out and detailing what you're experiencing!

I understand you're receiving an error message when trying to publish your course for LMS. This shouldn't be happening and I'm happy to help troubleshoot. I'd like to ask a few clarifying questions to start.

  • Is this happening with one specific file or multiple files?
  • Are you able to share a screenshot of the error message you're seeing?

If you're comfortable sharing your file, I'd be happy to do a test publish on my end as well. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete!