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LinhNguyenPhu's avatar
LinhNguyenPhu
Community Member
3 years ago

Error: the position of object don't consistent when open file storyline 360 in another computer

Hi Expert,

Does anyone seen this error. Our team use storyline 360 and when we share our story file to our staffs to check. We discover that the position is different as the picture. We checked the resolution of our screen, the screen size and the position of all object in this slide. It's all the same but it's still not consistent when we open it in another computer. Does anyone have the solution for this problem.

We also check the file in another computer and it's still different from the file in the first computer.

  • Hi, Linh.

    Thank you for reaching out and sharing the screenshots showing what you're experiencing!

    I went ahead and opened a support case on your behalf, so we can look deeper into this. You should hear from our team soon via e-mail.