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I have some great news to share! We just released another update for Storyline 360. In Update 74, we’ve included important fixes and some new features!
This update fixes the bug that was causing the Error: Unable to cast object of type. Unable to save project!
What does it mean if you update Storyline and it DOES NOT fix the problem? I have a large course that I need to edit and I am currently getting the error message regarding Unable to cast object type. Unable to save project.
Hello and thank you for getting back to me. I can confirm that I am using the most recent version of Storyline. Currently, someone else is working on this so I have been asked to wait before moving forward. You will likely hear from this person or me should I get it back.
Thank you for the update, Nicole! We appreciate it!
It looks like part of your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
Great idea opening a case! I see you've connected with my teammate, Philam, and he's currently conducting some tests on your project file. You're in good hands!
I'm happy to share that we have released Storyline 360 version 76 (Build 3.76.30446.0)!
Included in this release is the fix for the bug which caused the error Unable to cast objects of type 'Articulate.Design.Shapes.Placeholder' when saving project files.
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When trying to save my project I got this error. Now I'm stuck. I made a lot of changes since the last save...
\n
\n
...any suggestions?
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When trying to save my project I got this error. Now I'm stuck. I made a lot of changes since the last save...
\n
\n
...any suggestions?
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Now I'm stuck. I made a lot of changes since the last save... \n \n ...any 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Error: Unable to cast object of type. Unable to save project!","moderationData":{"__ref":"ModerationData:moderation_data:662436"},"body":"
Hello Everyone!
\n
I have some great news to share! We just released another update for Storyline 360. In Update 74, we’ve included important fixes and some new features!
\n
This update fixes the bug that was causing the Error: Unable to cast object of type. Unable to save project!
Please let me know if you need any additional help!
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What does it mean if you update Storyline and it DOES NOT fix the problem? I have a large course that I need to edit and I am currently getting the error message regarding Unable to cast object type. Unable to save project.
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Hi Nicole,
\n
Welcome to the E-Learning Heroes community!
\n
I'm sorry to hear you're experiencing this issue and am happy to help troubleshoot. I have a few clarifying questions to start.
\n
\n
Can you confirm that you're using the most up-to-date version of Storyline 360? Currently, we're on build 3.74.30180.0.
I want to share this thread where the customer found the issue resulted from having an extra feedback master.
\n
\n
If you're willing to share your file with our team, you can do so here, so that our Support Engineers can investigate what's going on.
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Hello and thank you for getting back to me. I can confirm that I am using the most recent version of Storyline. Currently, someone else is working on this so I have been asked to wait before moving forward. You will likely hear from this person or me should I get it back.
\n
Thank you,
\n
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-04-17T14:01:11.000-07:00","lastPublishTime":"2023-04-17T14:01:11.000-07:00","metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1227187":{"__typename":"User","id":"user:1227187","uid":1227187,"login":"LucianaPiazza","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-05-09T06:53:02.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7Cc33a8e18-a163-443b-9370-806607abded4"},"rank":{"__ref":"Rank:rank:2"},"messagesCount":270,"kudosGivenCount":3,"kudosReceivedCount":142,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":10},"ModerationData:moderation_data:662440":{"__typename":"ModerationData","id":"moderation_data:662440","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:662440":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1227187"},"id":"message:662440","revisionNum":1,"uid":662440,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:662435"},"conversation":{"__ref":"Conversation:conversation:662435"},"subject":"Re: Error: Unable to cast object of type. Unable to save project!","moderationData":{"__ref":"ModerationData:moderation_data:662440"},"body":"
Thank you for the update, Nicole! We appreciate it!
\n
It looks like part of your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
\n
Have a great start to your week!
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Thank you for the notice on the edit. Also, I did end up submitting a case for this. I look forward to hearing back!
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Hi Nicole,
\n
Great idea opening a case! I see you've connected with my teammate, Philam, and he's currently conducting some tests on your project file. You're in good hands!
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Hello Everyone!
\n
I'm happy to share that we have released Storyline 360 version 76 (Build 3.76.30446.0)!
\n
Included in this release is the fix for the bug which caused the error Unable to cast objects of type 'Articulate.Design.Shapes.Placeholder' when saving project files.
Please let us know if you have any questions by reaching out to our Support Engineers directly.
\n
Have a great day!
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Thank you: the issue seems to be resolved :-)
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