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WilliamRyan-dba's avatar
WilliamRyan-dba
Community Member
2 years ago

Error: Unable to cast object of type. Unable to save project!

When trying to save my project I got this error. Now I'm stuck. I made a lot of changes since the last save...   ...any suggestions?
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    2 years ago

    Hello Everyone!

    I'm happy to share that we have released Storyline 360 version 76 (Build 3.76.30446.0)!

    Included in this release is the fix for the bug which caused the error Unable to cast objects of type 'Articulate.Design.Shapes.Placeholder' when saving project files.

    Now all you need to do is update Storyline 360 in your Articulate 360 desktop app on your computer. You'll find our step-by-step instructions here.

    Please let us know if you have any questions by reaching out to our Support Engineers directly.

    Have a great day!

KellyAuner's avatar
KellyAuner
Staff

Hi Nicole,

Welcome to the E-Learning Heroes community!

I'm sorry to hear you're experiencing this issue and am happy to help troubleshoot. I have a few clarifying questions to start.

If you're willing to share your file with our team, you can do so here, so that our Support Engineers can investigate what's going on.

NicoleBoykin-62's avatar
NicoleBoykin-62
Community Member
2 years ago

Hello and thank you for getting back to me. I can confirm that I am using the most recent version of Storyline. Currently, someone else is working on this so I have been asked to wait before moving forward. You will likely hear from this person or me should I get it back.

Thank you,

 

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