Forum Discussion
Error Message - Unable to Save Changes
Hi,
I'm working in Storyline 360 and when I make a change and then go to Save it, I receive an error message that states--The project file could not be saved. Unable to cast object of type 'Articulate.Design.Shapes.Placeholder' to type 'Articulate.Design.Shapes.Simple.Buttons.ButtonPlaceholder'.
This issue started right after I implemented the last update. I haven't been able to save changes since then.
downgrade your storyline to an older version
does the save work again now?
you should open a support case
Yes, that worked...thanks!!
FYI: I found a fix that doesn't require a rollback.
This issue appears to be a conflict within content on the Feedback Master Slides. If you have extra Feedback Masters. Delete the erroneous ones and then try to save.
