Forum Discussion
Error when importing XLF file for Course translation
Dear Rise Crew,
We asked for the translation of a huge amount of our courses made in Rise. We followed the process to export xlf file for course translation.
Now the translation agency has send ...
I am experiencing exactly the same problem, the translator has tried many different XLIFF file types, Swordfish and Smartcat being just two. Every time I try to import the translated files it appears to upload, then starts processing then says 'Import failed'. I have also tried uploading a translated file to the labels section, then I get the following message: 'An internal server error occurred'
Please help I am getting desperate, my course is required for a pre-read prior to a workshop I am running on 28th October!!
Hi Jane,
I can see that you are already working with Phil, one of our Support Engineers. It looks like he sent you an email and is waiting for your response.
