Forum Discussion
CharlotteBerry
2 years agoCommunity Member
Error when publishing or viewing a scene
Hello
I am receiving this error message when trying to publish or view a scene.
<?xml version="1.0" encoding="utf-16"?> <ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:...
JoseTansengco
2 years agoStaff
Hi Charlotte,
Sorry to hear that you ran into this snag.
A publishing/previewing error usually indicates the presence of corrupted data in your project file. If you're already working locally when attempting to publish/preview your course, try importing the slides of your course over to a new project file to see if this helps fix the issue.
If you are still unable to view your course, please share a copy of your project file here or in private by opening a support case so we can try and fix the file for you. We'll delete it when we're done testing!