Forum Discussion
Error when publishing video
Hi,
This is the first time I've published to video (usually publish to LMS or Review 360). Twice I've received the error "An unexpected error occurred while publishing to video. If this problem pe...
Here is the .story file if that helps.
Hi Kimberly,
Sorry to hear that you ran into this snag.
On my end, I had no issues publishing your project file to video. You can download a copy of the published output here.
Since the issue appears to be isolated to your local installation, first, make sure that your project file is saved somewhere on your computer and not on a network drive when you attempt to publish. If you are already working locally, try doing a repair of your Storyline 360 installation to see if this helps.
If the issue persists, open a case with our support team here so we can take a closer look at what's happening.
