Forum Discussion

AlexBufton-b2f3's avatar
AlexBufton-b2f3
Community Member
4 years ago
Solved

Error with speech bubble (callout) shadow

I'm currently making a software simulation and am having issues with speech bubbles. When the speech bubble points to either the left or upwards the shadow gets cut out... (see image) Is this a know...
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    7 days ago

    Hi Everyone!

    Happy to share that we've just released a new update for Storyline 360!

    In Build 3.106.35838.0 we’ve included essential fixes and new features. One of the bugs we’ve fixed is:

    • Shadows were missing from speech bubble pointers.

     

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.

JoseTansengco's avatar
JoseTansengco
Staff
4 years ago

Hi Alex,

Sorry to hear that you ran into this issue! Can you share the steps on how you created your speech bubbles so I can try and test the behavior as accurately as possible? I tried creating a speech bubbles using the same orientation as in your screenshot, but on my end, the shadow displayed properly. 

It would also help if I could also have a copy of your file for testing so I can check the difference between my speech bubble and yours. Would you be willing to upload a copy of it here or in private by opening a support case?