Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interact with each other as well as the unresolved issues surrounding it. I've spent many hours scouring the web and speaking with Cornerstone trying to find a solution. Hopefully this thread will serve as a resource for others going forward.
On a side note, I love Articulate Storyline. I started with Adobe Captivate with limited success. It was a very steep learning curve, but I was able to get some basic functionality out of it. I tested out Storyline with it's 30 day trial, and I will say that time-to-effectiveness was drastically reduced. It really IS like using powerpoint. Granted there is less complex functionality and interactions available than Captivate, but so far it's given me everything I've needed to use. The benefit is that the learning curve is much less steep too. Think of it as the difference between iMovie and Final Cut Pro. The latter can do some crazy effects, but the former gives you 90% of what you need and can get you comfortable in 1/4 of the time.
It's nice to have a properly-working content creation tool when you're in an LMS like Cornerstone. I have enough trouble in CSOD as it is.
So some of the nuggets of wisdom that I've found are :
- Cornerstone does not track SCORM 1.2 content properly. You cannot pull a lot of the reports if they are not in SCORM 2004 format. You don't have the option to select that course in the reports.
- If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module.
- When reporting, you can get the completion status for a course based on quiz result or last slide viewed. You can also get a final grade for course. Storyline passes the results information for each question (including short answer) but you cannot pull a list of the answers for an individual. Therefore, it may not be advisable to administer any testing where you'll need to review individual answers
- You can get a list of aggregate answers for a module. e.g. I can see how 100 employees answered this multiple choice question. This is helpful to determine if learners are absorbing the course information correctly.
- Web objects (such as websites, or links to sharepoint documents) work in modules if your IT has added csod.com to the trusted sites
- Popup windows that open up the articulate module in CSOD will work if you add csod.com to the allowed list for popup blockers. Your IT dept can also add this to everyone's computer. Otherwise when learners click the "launch" button, the module does not show up.
I'll post more as I think or find them, but feel free to add to this list!
912 Replies
We have been experiencing a variety of latency issues with CSOD for several months, more on the admin side than user side - but in part because the system seems to "time out" and can't continue with a particular function. We have been unsuccessful so far in trouble shooting this with CSOD. Curious if you know what "swim lane" your site runs on?
Hi Justin, we've not had many time out issues but I am aware of the time out set up in Cornerstone, having discussed this with of our 'Jedi Master' Admin users. The time out for Cornerstone is set about 4 hours, and even if someone leaves a course open in the background all day, when it auto logs them out it will ping back their progress at that point in time so will send something back to their learning records.
One area where we've had issues with tracking properly is when users have had more than 1 window open at the same time. If they part complete a course and close down the windows the 2nd closed window will override the progress from the 1st window/version and affect the progress. All cases I've investigated were users doing this and not knowing in some cases they had got multiple windows open. Not sure if this may be the case for you, but thought I'd share in case if was worth investigating as another possible cause.Has anyone seen an issue where the drag and drop function in Storyline 360 works when you preview it within Storyline or within Articulate review but does not work in Cornerstone. The behavior is specifically as follows:
1. 7 items to choose from.
2. Desginated Area to drop item on.
3. 5 items are correctly dropped
4. Built in trigger used to say - if these 5 items are here in this area change state of Next button to normal.
HOWEVER - state of next button does not change to normal.
We have seen this in more than one course that we have updated from Storyline 2 to 360. When we put the course back in 2 and test it in Cornerstone - works like a charm - trigger is the same. But in 360, doesn't work at all and learner is stuck in the middle of a mandatory course and can't move forward.
Anybody?
I would expect that that there are seven variables assigned to the seven drag drops but they are set to modify the variables to True if each of the drops are correct, so if any of the drops are wrong the actions that says show the Next button will not activate the Next button.
Richard
I am just testing a course for a client and works great on desktop, on iPad and iPhone I just get a screen that says "Loading Title, one moment please..." When I check any other courses I get the same thing. Any ideas?
Hi Phil, I've had this happen too. You need to turn off the pop-up blocker in Safari which then gives you message to allow the pop-up and then your course should load
Thanks so much Barry, that worked. Now i just need to see if the app will work. Cannot login with the credentials I have been given, I have the suspicion they are use SSO.
No question. Popup blocker.
CSOD login credentials are usually available even when using SSO. Are you able to reset your own password using the forgot password feature? Should be able to reset using your email address.
Hi Steve
I cannot login to the app but can log in via desktop or tablet. I am using one of the directors logins. I don't know the portal name, information on the CSOD app tells me use the domain name from the url. Doesn't work, I get a popup with unexpected error.
I feel like a muppet. went into user accounts and realised you have to register your mobile device for it to work. I did this and it worked great course marked complete first time.
Hello All,
Has anyone had an issue with launching a course from CSOD and having a second window with a Launch button open. The course will open and launch in a different screen and run fine. If you click the Launch button (which is the only button on the screen) you get an error message. The screen looks like the attachment below. Can I remove this and stop it from happening, it seems to interfere with completions.
Under player settings, turn off the setting for launching in a new window. You don't need this since CSOD already takes care of that for you. It will almost always break LMS communication if used.
