Forum Discussion

AmandaEspino164's avatar
AmandaEspino164
Community Member
8 months ago

"Exit Course" Button Not Working

Hi everyone,

I am not able to figure out what's going on with the "Exit Course" button at the end of this quiz. I've tried all of the following:

1. Trying different browsers (Chrome and Edge)

2. Adjusting player settings to NOT "Launch player in new window".

3. Added an Exit button with a trigger to exit when clicked.

4. Storyline is up-to-date

 

The issue does not occur during preview, but in Review 360 and when uploaded to LMS (LearnDash, a WordPress extension). 

 

  • Hi Amanda,

    The exit course button has a couple of functions. When within a SCORM module, the exit course button will issue the LMSFinish("") command to tell the LMS the user is finishing their current session. When the course is launched in a new window, as well as issuing the LMSFinish("") command it will also attempt to close the current browser window/tab. 

    How this button behaves will depend on the LMS and how the module is deployed. It is expected behaviour that the Exit course button will not do anything within Review360. Most (not all) LMS will return the user to a course launch page or similar when the LMSFinish("") command has been issued by the course.

    You may need to add additional functionality to the button if using it in LearnDash, such as adding a re-direct to the course launch page or a more generic course page.

    Cheers,
    Sam

    • LalitaVedula's avatar
      LalitaVedula
      Community Member

      My peer and I encountered the same issue at our workplace, and it still exists. We could not use the Exit button.