Exit Course doesn't exit course

OK - wait, wait, don't tell me!

I just tried running it using a different browser (IE instead of Chrome) and it worked. So, should I assume someone knows that there is a bug when using Exit Course with the Chrome browser?

Is there some way to test this to make sure it's not just me?!! haha - I'd appreciate it.

The posted version to view with your browser is here

Thank you!

Kristin

Kristin, are you a Wait Wait don't tell me fan? It's a favorite show of mine.

This Articulate support page on Exiting a course will answer your question (Oh, No, I TOLD you!)

Yes - big fan of the show, too!

Thanks for your help!

I have issue with Exit Course Trigger with storyline 3, whether I use a custom button with the exit course trigger it is not working on Chrome. How to solve this matter?

Hello, Tawfick. Thanks for letting us know what's going on. I'm happy to help!

First, let's check to be sure that you're on the latest update. Click the Help tab, then click About Storyline. You should see Update 6 in the bottom-right corner. 

Let me know if you're already on the latest update, and we'll keep digging! 

Hi there,

Please ignore my last message. The exit course trigger is working fine. I think the issue has been when I've been publishing it to our institutional repository - for whatever reason, when I viewed the course in this platform, and tried to exit  it wouldn't respond. However, I emailed myself a direct link to the articulate course I developed, opened it, clicked on close course button and worked fine (was using chrome). 

I'm going to begin testing in LMS next.

thanks again

Greg

No worries, Greg. I'm glad that you were able to narrow it down further and I appreciate you popping in to share your findings.

Feel free to let us know if you need any further assistance.

I am having the same issue. Imported a Rise 360 into our LMS (Canvas) and the Exit Course button does not work and direct the end user back to the LMS. I have opened a case but figured I would see if anyone knew anything helpful :)

Thanks,

Dawn

Hello Dawn,

Thanks for letting us know that you were able to contact our support team as well. I can see that Vevette is already working with you, so you're in good hands.

Welcome to E-Learning Heroes!

Hello

Same problem, the Exit Slide just won't show/ work in the LMS. 

I'm creating urgent lessons for our organisations Covid response.

I've asked our IT Team to install Chrome as I can see that maybe a factor, I've tried publishing to a new window, didn't work. I've tried switching the menu on and off the Player. Nothing seems to help, I really need to nail down what the problem is, so that I can solve it.

I'm using Storyline3 with Explorer. I create lessons with standard Articulate Velocity templates on my C Drive linked to scenes of screen shots, Publish to C Drive and zip to desktop before uploading to LMS. I am really careful not to hit any of our network drives, as I know this would create problems.

Any advice or tips would be really useful.