Forum Discussion
Kristin_Hatcher
4 years agoCommunity Member
Exit Course Trigger vs. Closing Browser Window
I have a course that's experiencing weird issues where participants will try the exam multiple times and not pass (it's pretty difficult) and then when the do pass our LMS is not recording the passi...
KellyAuner
3 years agoStaff
Hi Cassandra,
Thank you for reaching out!
I'm sorry to hear that you are experiencing this issue when users close out the browser window. Have you tried testing your course in SCORM Cloud to see if things work as expected, and to rule out anything else that could be causing this? Ren suggested a workaround above to add the exit trigger to an additional slide, for example, a "Thank you" slide.
Hopefully others in the community may have some different ideas! We appreciate your feedback and I'll share your comments with the team.