Forum Discussion
JoseTansengco
2 years agoStaff
Hello Emily and Isabelle,
I'm sorry to hear that you ran into this behavior.
We're not seeing any widespread reports of this issue with other users, so this appears to only happen on specific environments. As a troubleshooting step, try doing a repair of your Storyline 360 installation to see if this helps. Here's how:
If the issue persists, open a case with our support team here so we can take a closer look at what's happening.