Forum Discussion
Export AI audio files from a Rise
I need to be able to access the library to change the name the AI tool gave the image. It's too long to use in a scorm package and my LMS admin pushed 2 courses back to me because SuccessFactors cannot handle a long filename. I downloaded the asset from the assets folder and renamed it then reuploaded it as my cover image. However, the old file is still in there someplace and I cannot access it.
Hello PaulaOBrien-73b,
Thanks for sharing your screenshot with us! If I understand correctly, you're still having trouble publishing your Rise 360 course to SuccessFactors because a JPG file with a longer file name is located within your zipped file that you cannot access.
I've opened a support case on your behalf. I'd like our Support Engineers to take a closer look at your setup so we can continue troubleshooting.
We'll continue the conversation over in your case!