Forum Discussion

JamieBell-3a9ce's avatar
JamieBell-3a9ce
Community Member
2 years ago

Export Stuck

I'm trying to export a Rise SCORM and it seems to be getting stuck. Usually when I export a SCORM it takes just a few seconds. The past few days it seems to be stuck on the export screen (waited for an hour so far). Has anyone else experienced this issue and have any tips for me? 

Rise 360
  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    2 years ago

    Hi Jamie! If you haven't tried already, here are some steps I take when exports and downloads are getting caught up in my browser:

    1. Close down my browser and my machine, and restart.
    2. Try a different supported browser (Chrome, Safari, Firefox, Edge).
    3. Clear my browser history.

    If those steps don't help, please connect with us here! We'll continue working on it with you.

Related Content