Forum Discussion
Export translation file to Word gives error 'Exception has been thrown by the target of an invocation'
I wanted to export a file for proofreading purposes from Articulate Storyline 360, but encountered an error when exporting the word file. I had done this before with Articulate 1 for my previous employer, so theoretically I know what I am doing. However, I keep receiving the error.
I have checked for weird letters or a too long path, but cannot find anything out of the ordinary
I have recorded what happened with Peek:
https://360.articulate.com/review/content/83fb8bb7-53dd-4031-a660-f6383be9b3a4/review
43 Replies
Unfortunately, that did not work for me...
Hello Genevieve and welcome to E-Learning Heroes :)
Thanks for reaching out, but I'm not sure what solution did not work for you.
- Is Word open while you're trying to export?
- Are Word and Storyline installed in the same environment with the same permissions? i.e., both installed on Windows 10 in Parallels for Mac using admin permissions
- Are you on the latest update of Storyline, which is Build 3.26.18364.0, and using a supported Word version?
- Are you saving the .story file and the .doc file to a local destination, following along with the other guidelines here?
- Do you see the same error message if you open a new file and export to Word?
Thank you. It works now. My problem was that I wasn't saving the .doc file in the same folder as the .story file. Once I did that, it worked (with all Microsoft software closed). Thank you!
Glad you were able to get that sorted, Genevieve. Thanks for the update.
Any updates on this issue?
Hi Phil,
Thanks for reaching out, but I'm not sure we have a single issue that we have reported or that we could update you on. The issues have all been unique to the users and their environment.
I'd be happy to help you as well though:
- Is Word open while you're trying to export?
- Are Word and Storyline installed in the same environment with the same permissions? i.e., both installed on Windows 10 in Parallels for Mac using admin permissions
- Are you on the latest update of Storyline, which is Build 3.28.18944.0, and using a supported Word version?
- Are you saving the .story file and the .doc file to a local destination, following along with the other guidelines here?
- Do you see the same error message if you open a new file and export to Word?
I had a similar issue. One was the result of a corrupted slide animation. For another, I had to close ALL Office applications, including Outlook. Hope this helps someone.
FYI - I had same error issue in Storyline 360, but got the translation export into Word to work by closing all Office applications as suggested in this thread.
I had been running into the same issue as listed above. I closed ALL Office applications and I was able to get the export function to work accordingly. Thanks!
Any more advice on this? I gather the problem hasn't been solved?
Good morning, everyone!
Thanks for taking the time to raise this issue. We can recreate the error, 'Exception has been thrown by the target of an invocation' when exporting a text-heavy Storyline 360 file to Word.
Current workarounds:
- Split the project into multiple parts by doing a Save As on the original .story file to reduce the number of slides
- Export and translate the translation documents and then import them into the original .story file
- Or, closing all Office applications can help
So sorry for the trouble, and I'll keep this discussion updated on any more changes!
Hi Katie,
To be clear, you're saying that if I take a story file, split it into multiple parts with fewer slides and then translate the documents from those, I can import all of those documents into the original story file and it will translate correctly?
Nathan
