Forum Discussion
RekhaMohanty-5c
8 months agoCommunity Member
Exporting comments from Review not working
HI, Today, as I am exporting comments in the pdf format from Review, the exported pdf is blank. Am trying to urgently collate the comments for sharing with the business group. I have not encountered...
LucianaPiazza
8 months agoStaff
Hi Rekha,
Thanks for reaching out! Sorry to hear you've run into this snag when exporting comments from Review 360. I was unable to replicate this behavior on my end.
- When exporting comments, what format are you selecting for Comment Order (By Slide or By Recent)?
- If you were to try exporting the comments with CSV format, are able to see the comments display?
- What browser are you currently using? Does this behavior happen in a different browser?
Feel free to share the exported PDF as well to this thread or privately in a support case so we can take a closer look at that as well!
Looking forward to hearing from you!