Exporting from Rise

Hello, Construcción2 DTI. 

Rise 360 is performing normally, so you shouldn't have any issues exporting for web. 

Please try logging out of 360.articulate.com, then logging back in. Let me know if that resolves the issue!

Hi, I tried loading the SCORM object that I downloaded from Rise into my LMS.
The course is able to load, but all the pictures and videos are not loaded.

Anyone can help?

Hi, 

I am trialing Rise and made a course, but could not find the scrom option to get the course on zipfile. What should I do?

Hello, Bini!

Here's how you can export your course as a SCORM output file: Export an LMS Package

Let me know if that helps you!

I exported a module to go through doc control within my company and the exported file had old content that I changed a couple of weeks ago. Why would this happen? Wouldn't rise export the very latest version?

Do I have to publish right before I export to get the latest?

No, because I did export it the minute before I sent it for doc control review. I'm thankful the person I sent it to was a SME who checked it first. The question is: Do I need to republish it first?

Hi Nancy,

We may be using the terms export and publish in different contexts.

I also don't know what systems you use, so I'll explain the process we use in our organization when course content gets updated.

Whenever I make a change to a Rise course, I re-export it as a new SCORM package. 

Then I access our LMS where the old version of the Rise course is currently hosted. I upload the new SCORM package into the LMS, and republish the course as a new version. Anyone now accessing the course in the LMS will see the new version.

I've attached the publish and export images directly from Rise to clarify.

For doc control review, I clicked the Export button and chose Web. This gave me a very old version of the module, which is very odd. Rise is cloud based and is supposed to stay up-to-the-minute with my changes.

The second time I tried to export, I used the Review > Publish New Version command first. After I had successfully published my latest version, I went to Export > Web. This finally gave me the latest version.

If we need to go through the extra step of publishing the course first before we export, please include that in the export instructions listed here: https://articulate.com/support/article/How-to-Share-Articulate-Rise-Courses-with-Learners.  It's not logical to have to publish and then export.

Thank you,

Nancy

I have never followed the "Publish new version" step, and always get the latest version of the course the first time whenever I choose Export.

I suggest you open a support case.

Hello, Bethany! 

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