External files not being included when publishing

Hey Randall,

Thanks for the further explanation and for letting me know what version of Storyline you are using.

I am not able to replicate an issue when adding a pdf file to my project. It works when published and is displayed in the output folder you specified above.

I can understand that it would be annoying, especially since it works when you re-link - so it seems to indicate that the file path is okay. Do you have any non-English characters in the filename?

Is this in just a single project file or something you can recreate in general and in any project file?

If it's just this file, I would advise to import the file into a new one and proceed.

If it's happening in any/all files, you should certainly conduct a repair of your software, assuming you are on the latest update as listed here.

If you can record this behavior (initially adding a pdf, publishing, checking output file/showing broken in published output) that would be helpful as well or you are always welcome to work directly with a support engineer here if you prefer as well.