Forum Discussion

RandallSauchuck's avatar
RandallSauchuck
Community Member
8 years ago

External files not being included when publishing

Has anyone else encountered this? I have a PDF which is accessed via a hyperlink. The file path is correct and the .story file and the .pdf file are on the same hard drive.  When I publish the f...
storyline 360
RandallSauchuck's avatar
RandallSauchuck
Community Member
8 years ago

Yes the original files .story and .pdf are on my local hard drive originally. we transfer them via our internal server (client security would never allow the use of external services like DropBox as your article suggests.) Here is a sample workflow:

  1. I link a pdf on page 10 of the Storyline file
  2. I copy the .story file to the server
  3. A colleague copies it down and makes an unrelated edit on page 2 and never so much as LOOKS at the link to the pdf
  4. He copies the file back to the server
  5. I copy it down and publish
  6. Link to the PDF is broken

Why? I mean basically the .story file is just a modified .zip archive. The PDF is still in it, right?

I mean right now I am resigned to the fact that I cannot trust SL to maintain these connections and I have to assume they will break.