Extra space on the right and left sides of Storyline player that I can't get rid of :)

"WTF.png" LOL!!!

I'm here for the same reason but I do not have any checkboxes checked for any of the slide properties. I tried starting with the sidebar collapsed, but that didn't work. I made sure I got rid of the logo, too. Any other ideas? Thanks!

Hi Jennifer, 

I'm so sorry to hear you're experiencing this as well. Thank you for sending along screenshots. Happy to help!

I have a few questions in order to better assist you:

1. Have you double-checked that you are launching the course in a browser window and setting the window to display at full screen?

Here is a screen capture Lauren shared earlier in this thread so you know where to look: Link

2. Do you know what the resolution is for the monitor being used to view the course? 

3. What is the current slide size?

Hi Jennifer,

Wonderful news! I'm so glad to hear that this did the trick!

Hope that you have a great start to 2023 and happy developing! ✨

Oh thank you, Luciana! Same to you!  :)

Hello! I am experiencing this issue as well. I have a SL game that I'm trying to use as a block in a Rise course. I would prefer to turn off the player, but I need the volume control available. 

My slide size is 16:9 (1280x720). I checked every slide and made sure nothing is ticked on in the slide properties. 

Am I missing something? Thanks :)

Hi Erica,

Thanks for asking about this! What you are experiencing is the scalablity feature of the modern player. This is the modern player's expected behavior. When the game opens in a browser window the space on the sides of the game will change as you change the size of the browser. Here is a Peek video of scalability in action!

I hope this clarifies things!