Forum Discussion
facing a problem to open articulate storyline 360
when i am going to open desktop app of articulate ,one error popup is appearing "unable to open a port for authentication response" and please help me to solve out this problem
Hello Mounika and welcome to E-Learning Heroes!
Sure thing, happy to help you troubleshoot.
Secure networks might block Articulate 360 services and prevent your apps from working. I’d recommend reaching out to your network admin to confirm that these domains are accessible on port 443 so that your Articulate 360 apps and services work properly.
This article also covers other common reasons you cannot sign-in.