Forum Discussion
ThomasHadley-78
2 years agoCommunity Member
feedback layer zooming as well as main layer
feedback layer zooming as well as main layer
JohnMorgan-c50c
2 years agoFormer Staff
Hi Tom,
Thanks for the reply! I understand your feedback layer is zooming with your base layer causing the feedback layer to be truncated. I'd be happy to work with you to figure out why this is happening! Any additional information you can give is always welcome. If you'd like to share screenshots, screen recordings, or your Story file, please do.
I have a few follow-up questions regarding the situation so I can understand what you are experiencing a little better.
- Which version of Storyline are you using?
- Is this happening with more than one file or is this the only one?
- Are you working from a shared drive? If so, I recommend saving your files on your local drive before creating, editing, and publishing them. This will help minimize any unexpected behavior.
I look forward to your response!