Forum Discussion
Feedback Master Button Disappears
Hello! I'm new and trying to create a custom feedback master. Well, I did create one, it just doesn't behave as I expected. Screen shot will be included. I hope I've selected them in order. A c...
Was this bug ever looked at as I have had this problem on a number of occasions. Even tried deleting the Feedback master and re-importing from a Content Library template layout (sometimes worked, sometimes didn't). It appears (to me) to be an intermittent problem with recognising the object on the layer as it appears in BOTH Feedback Master AND in BOTH the Layer view and the Slide View in the actual authoring screen, so Storyline knows its there, just will not render it in Preview. I have tried pasting the Button from the good 'Correct' layer which also shows up in Layers and Slide views but then does not show in Preview when testing.
Hi Danny!
Sorry to hear you've run into this setback!
I see that you've opened a support case that's being handled by my teammate, Jan Lua. It looks like Jan Lua replied to your e-mail sharing feedback and steps you can take to solve this issue.
We can continue the conversation through your case to keep all information in one spot.
