Forum Discussion
feedback master button states not being inherited by feedback layers
Hello All,
If I create a brand new project, and add a multiple choice question, and then look at the states for the Continue button on the Correct feedback layer, here’s what I see (notice the Down state):
If I go to the Feedback Master, and look at the states for the continue button on the Correct feedback layout, this is what I see:
As you can see, in a brand new project – having changed absolutely nothing – there is already a disparity between the Down state of the Feedback Master Correct Layout, and the Correct Feedback Layer it governs.
This disparity is highlighted if I change a state on the master, because the state does not get inherited by the layers – irrespective of whether the layers existed before I made the state change, or if I add a brand new MC question after I made the state change.
Here I have changed the color of the Down state on the Feedback Master Correct Layout.
When I create a brand new MC question and view the Correct layer, here’s what the states look like:
Am I misunderstanding something? Can anyone shed any light on this issue?
117 Replies
Thanks Ant. Examples are always helpful. I've included your template and you should now be subscribed to the thread so that you will be notified of any updates we have to share.
To echo the echo: Feedback masters are a mess. We have suffered so much frustration here (read wasted hours, and even days) with this I don’t know where to begin.
It would be better to not offer functionality at all that doesn’t work, rather than release something that requires a boat-load of work-arounds, limitations, and precautions.
I could more easily accept “Feedback layers can be modified only with changes to formatting of existing elements.” than to lose hours to discovering my work on feedback masters just takes me further down a rabbit hole of no return.
Leslie, has there been any update on this bug fix? We've had this issue with our Storyline template for years as well, it would be great to see a solution rolled out for it and to be able to use feedback masters without work-arounds and restyling buttons in our courses.
Hello Pam!
Thanks for reaching out to follow-up on this conversation.
What is the issue that you've been having with your Storyline template? Looks like the original issue was for Storyline 2 where the feedback master button states were not being inherited by the feedback layers.
Is that what you are experiencing as well in Storyline 2?
If not, please let me know what you are seeing in your course and what version of Storyline you are using.
Hi
Is there any fix for this yet?I am having similar issues in SL3. Custom button on Feedback Master appears a different colour when applied to slide....
Also using SL3 and the feedback masters continue costing us hours of frustration. They simply don't work.
Thanks John, at least I know it is not just my lack of skill!
I share your pain and after more than a year with no fix is most disappointing as it must affect everyone trying to create custom feedback slides.It is not viable to manually edit every Feedback slide and every layer of feedback to try to change the default 'master' :-(
Is there an update on this issue? I'm having the same problem in SL 360 that Peter Moore had a year ago. Deleting the buttons from the feedback masters and trying to put them on the feedback layers in the slides does no good; the buttons just simply get removed altogether in my output.
Thanks,
Lisa
Hi Lisa,
The issue Pete shared we reported to our team where the custom feedback master/layers and buttons don't work as the built-in ones do. We'll keep you posted on this as we have more info to share.
Any new informations around this topic? :( Still struggling with this.
Hi Vanessa,
I don't have anything new to share on this topic, but I'm happy to help you! Tell me more about what's going on in your file. If you can share a few sample slides with me, that would be even better!
You can share them publicly here, or send them to me privately by uploading it here. I'll delete the slides when I'm done troubleshooting.
