Forum Discussion
BackbaseICT
8 years agoCommunity Member
Feedback not showing in Rise
Hi,
I've published a Rise course to "Review" but some of the comments my colleagues are making are not shown in the FEEDBACK area. I receive email notifications with their feedback, but then I ope...
AshleyT-Pollard
8 years agoStaff
Hi Backbae,
Are you publishing new copies of your Rise course while users are commenting? That could mean the comments are not on the "current version" when you go to view it.
We've also reported an issue to our team where if you are publishing a new version and I'm commenting at the same time but have yet to press Enter to save it, that Review page will refresh and the comment may be gone. I'll let you know once I have an update on that possible bug!
BackbaseICT
8 years agoCommunity Member
Ah, that's what happened, then! Now I can see the comments if I select the previous versions...
Thanks a lot!
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