Forum Discussion

LoraWilson's avatar
LoraWilson
Community Member
5 years ago

Files hanging in preview and published mode - 3 dots

Good Afternoon, I have a file that is completed and when i go to view it in SL i get to the 3rd slide and it freezes....i get 3 dots and its just thinking about moving on but doesnt. This happens ...
storyline 360
JudyNollet's avatar
JudyNollet
Super Hero
5 years ago

Hi, Lora,

It sounds like there's something on the 3rd slide that's "confusing" the program, so it doesn't know how to show the slide. 

I suggest you submit the file to the Articulate staff. You can do that here: 

https://articulate.com/support/contact 

In my experience, they're quite responsive and helpful.