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SylviaWright's avatar
SylviaWright
Community Member
4 years ago

fix unexpected behavior article

Because of the glitches I keep encountering in SL3 I decided to go through the process in this article, but I think it is a bit outdated and I'm wondering if someone can help me make sure which boxes to check... or not. THANKS!

https://articulate.com/support/article/Storyline-3-How-to-Fix-Unexpected-or-Erratic-Behavior

In the Win 10 section it talks about the .net framework 4.7. My computer has 4.8. I've attached a copy of the feature and am wondering which box(es) to check or uncheck. THANK YOU!!

storyline 360
  • LucianaSantimar's avatar
    LucianaSantimar
    Community Member
    4 years ago

    Hi Sylvia, 

    I have the exact same question as you had. SL3 is having an erratic behaviour since some time ago, and I am trying everything to fix this. 

    I also have .NET Framework 4.8 Advanced Services, I attach a prinscreen of  window "Turn Windows features on or off" (I think it looks like yours).

     Do you know which boxes to mark or unmark?

    Thank you so much!!

    Luciana

     

     

    • LaurenConnelly's avatar
      LaurenConnelly
      Staff
      4 years ago

      Hi Luciana!

      I'm not sure Sylvia is still subscribed to this discussion. You can contact her directly by using the Contact Me button in their ELH profile.

      If we can help with your settings, don't hesitate to open a support case!

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