Forum Discussion
flip Card accessibility is not working with the assertive tool JAWS screen reader
Dear Articulate, We have used flip card blocks "Flashcard Grid " into our e-learning with 10 number cards in a block. When we test these in the output with the JAWS screen reader, the screen reader...
Hi SibaPrasadPadhi are you sure this is an issue with the flip-cards? I also have used JAWS and NVDA with the flip-cards and have not experienced the same issues that you have. For example, JAWS reading continuously through the flip-cards is something I can instruct JAWS to do, but the default behaviour for me, is to control JAWS moving through the cards using my cursor keys (up/down) and then controlling the flip with my ENTER key (or SPACE BAR I think).
Hi SamHill.
Could you please guide us on the JAWs setting that needs to be done to avoid this error? and we can guide our tester. Thank you.
Hello SibaPrasadPadhi,
Happy to help!
Rise 360 Flashcard blocks are fully accessible which means they should work with the default installation of JAWS out of the box. I also couldn't replicate the behavior you described where JAWS automatically went through your flip cards without stopping. Here's a quick recording of my test using the latest version of JAWS. We recommend reinstalling your JAWS screen reader if it consistently goes through your content without prompting.
Additionally, you can check out the following articles for tips on how to test content using screen readers in Rise 360.
- Accessible E-Learning & Screen Readers: What You Need to Know
- How to Test Your E-Learning Course with a Screen Reader
- 9 Basic Screen Reader Commands to Know When Testing Your E-Learning Courses
- A Checklist for QA Testing Courses with a Screen Reader
Feel free to open a case with our support team here if the issue persists!
Hi SibaPrasadPadhi there is plenty of information around on controlling JAWS. I keep this document of shortcuts handy for when I'm testing, to ensure I'm using the software correctly when I come to an element that isn't working as I expected.
Let me know if you continue to find issues with the flip-card behaviour.
