Forum Discussion

HajnalkaDancsi's avatar
HajnalkaDancsi
Community Member
4 years ago

Font changes when course exported - Lato font Polish language

Hi, I have exported a recently translated course. When previewed in Rise, the header font (Lato) looks normal with the special characters. When exported as an html (which i use to upload to the sales LMS) some of the special characters look off. Did anyone have the same problem? If so, did you find any solution?

Many thanks in advance.

Hajnalka

  • Hi Hajnalka!  I'd like to get our support engineers to take a look at your course. Would it be okay for you to share a copy of your course with us?

    You can open up a case with us privately here and we'll help!

  • AndreasBecker's avatar
    AndreasBecker
    Community Member

    Any progress on that one?
    I'm experiencing the same problem. Polish characters are not supported for some of the inbuilt fonts (if not all). I was able to upload a version of the Lato font as 'Custom Font' that displays Polish characters in Headings and Body Text correctly, but most of the navigational elements (Sidebar, buttons and stuff) use some other font that cannot be managed/ replaced. Polish Characters on such elements appear in some ugly generic fallback font, which messes up the design. 
    I'm talking about these kind of things (hope this forum displays them correctly):
    ąęółśćżźĄĘÓŁŚĆŻŹ (some of them might show correctly, but not all)

    • Crystal-Horn's avatar
      Crystal-Horn
      Staff

      Hi Andreas, custom fonts aren't supported still for the navigational elements. We have this request tracked, and we'll post an update here if we make any changes.

      • IrynaYemets-a7b's avatar
        IrynaYemets-a7b
        Community Member

        Hi, what font does Rise use for the navigation elements (sidebar, buttons, etc.)?

        After updating the New Theme setting, the combination of my custom font with the one used in the navigation blocks looks too disharmonious to me.

  • AndreasBecker's avatar
    AndreasBecker
    Community Member

    Thanks for coming back on this.

    Actually, no custom font would be required at all here, if the one used by default would support the full set of characters right off the bat. Shouldn't be all to difficult for you guys to replace the one used with one that does.

  • AndreasBecker's avatar
    AndreasBecker
    Community Member

    Please replace the Lato font version used for buttons, tool tips and the side menu, and stuff by a Lato version that includes all Polish special characters, as well as those of other European languages, or make using custom fonts an option.