Forum Discussion
Font is different in preview...
Hi SuzanneCarson-b!
Sorry to hear you're having issues with the Inter font from your Storyline course!
I can confirm we have this behavior logged as a bug in Storyline 360. This bug causes Inter font to not look the same during preview, as it does while editing a course. I've linked this discussion to the bug report, so we can notify you as soon as a fix is in place.
In the meantime, as a workaround, we suggest using the OpenType Font format of Inter.
Thank you for your patience. I'm sorry if this has been slowing you down!
Hi Luciana, LucianaPiazza
- The fonts I want to use are .otf fonts.
- You will see all the problems in the screenshots. Menu fonts, header fonts are displayed with light version. The font in the page content is displayed with another font that is not defined. I have also added the actual correct screenshot.
- I cannot figure out why it gives such an error. The same document is displayed incorrectly on my computer but correctly on another computer.
- I formatted Windows, installed the fonts many times, and updated articulate storyline 360, but it did not work.
I am sharing the sample document with you.
I am waiting for your help to solve it.
Thank you very much.
Hi cerikLisans19,
Thanks for sharing those details and files. I really appreciate the troubleshooting you've already done!
We’d be happy to investigate this further. Would you also be able to share the font file you’re using so we can take a closer look? If you prefer, you can send it privately through a support case.