Forum Discussion
CcileFougero351
4 years agoCommunity Member
Font problem in storyline
Some fonts don't work in storyline and display incorrectly in preview, review, and publish.
JoseTansengco
4 years agoStaff
Hello Cécile,
Thanks for the screenshot and sorry to hear about the problem that you encountered. I'd like to ask a few questions to help clarify your experience:
- Are you able to replicate the behavior using standard fonts like Arial?
- Have you tried repairing the affected fonts?
Additionally, try downloading fonts from other sources or websites if possible. We've seen cases before where a font from a source was the cause of the font related issues that the user was experiencing, and downloading from a different source helped. If repairing the fonts doesn't fix the issue, would you be willing to upload a copy of your project file to me here or in private by opening a support case for testing? We'll delete it after we're done.
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