Forum Discussion

BrodieHausch-7c's avatar
BrodieHausch-7c
Community Member
2 months ago
Solved

Font Rendering Issue

I'm using Storyline 360 and am discovering an issue with the way a font is rendering, specifically Open Sans. When I'm editing slides, the font renders correctly:    When you preview or publ...
Articulate 360
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    2 months ago

    Hi BrodieHausch-7c​!

    Sorry to hear text isn't rendering properly when publishing your Storyline course!

    I see that you've also opened a support case, that's been received by our support engineers. You're in excellent hands troubleshooting with them, and they should be connecting with you via e-mail, shortly!

    We can continue the conversation through your case to keep all information in one spot.

StevenBenassi's avatar
StevenBenassi
Staff
2 months ago

Hi BrodieHausch-7c​!

Sorry to hear text isn't rendering properly when publishing your Storyline course!

I see that you've also opened a support case, that's been received by our support engineers. You're in excellent hands troubleshooting with them, and they should be connecting with you via e-mail, shortly!

We can continue the conversation through your case to keep all information in one spot.