Forum Discussion

DawnCocco's avatar
DawnCocco
Community Member
5 years ago

Font replaced with ASCII characters

I've developed a number of courses over the last few years using the (client required) Noto Sans font.  Recently that font has stopped appearing correctly in Storyline 3.  When a course is being dev...
storyline 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
5 years ago

Hi Dawn,

I tried to find your case so that we could follow along but was unable to do so.

Did you get a confirmation email with your case number?

  • If so, I'd love it if you could share it, which will allow us to follow along in the process.
  • If not, we may not have received the support case.
  • DawnCocco's avatar
    DawnCocco
    Community Member
    5 years ago

    No I did not receive a confirmation email even though I submitted twice. I’ll try again. Dawn

  • DawnCocco's avatar
    DawnCocco
    Community Member
    5 years ago

    Case Number: 02806809