Forum Discussion

YaoyaoChen-6099's avatar
YaoyaoChen-6099
Community Member
4 years ago

Font weight issue

Hi everyone, I have installed a new font for my storyline project and the text always becomes bold when I use it. I've tried with Word and it works just like what I wanted(not bold). Do you have any...
storyline 360
YaoyaoChen-6099's avatar
YaoyaoChen-6099
Community Member
4 years ago

Hi Leslie,

Thank you for replying me!

Actually, it's different between Gotham bold and Gotham Light bold. Gotham Light is really very Light so the bolded Gotham light looks lighter than other regular font. I've tried with another PC and it works well(image attached). BUt il's not working on my main PC even after the diagnosis on the desktop app. I've tried to reinstall storyline and the font, it's not working. :(

LaurenDuvall's avatar
LaurenDuvall
Staff
4 years ago

Hello Yaoyao!

Thank you for following up with these details! Have you tried uninstalling and reinstalling the font? 

  • YaoyaoChen-6099's avatar
    YaoyaoChen-6099
    Community Member
    4 years ago

    Hi Lauren,

    Yes I've tried uninstalling and reinstalling the font.

     

    Thank you

    • BeccaLevan's avatar
      BeccaLevan
      Community Member
      4 years ago

      Thanks for confirming that, Yaoyao!

      I downloaded the Gotham Light font, and did a quick test enabling Bold formatting on a couple of the words and I'm seeing a difference between the two:

      Since you mention this doesn't happen on your other computer, I'd like to test the font in a different application. I've attached a Word document as well as my sample .story file. Can you let me know how things look on your end?

      I'm staying tuned for your response so we can keep at this!

      • YaoyaoChen-6099's avatar
        YaoyaoChen-6099
        Community Member
        4 years ago

        Thank you for sending me the two exemples, Becca. It works on Word but not with storyline. It looks like this bug happens just with the storyline on my primary device.